Zapiet ‑ Pickup + Delivery , 1,413 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
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Was using this app to restriction certain products from being shipped but I had trouble setting a few things up. Customer service is very helpful and they actually care about your online shop. Set up is easy after you get used to it, highly recommend.
A must have. This is one of the most professional app we found and use. For us it combined three main features by offering the option of pickup & delivery (as well as shipping) + date and time picker + rates by post code / zip code. Basically does the job of three different apps, but better. The interface is excellent, as well as the customer experience it provides. A logistical solution that we now swear by. On top of that, their customer service is absolutely fantastic! It comes with a free setup call and we had the pleasure to be helped by Marija who was extremely helpful by listening and understanding our needs. She set up the app for us in order for it to perform at its best for the logistical system of our business.
Hi there!
Thanks so much for that glowing review—we really appreciate it.
We're so happy to hear that our app is a must have!
It was really my pleasure helping you set up. Each store is unique—I loved getting to know more about your needs, in order to help you tailor the app's settings specifically to your store.
Should you need anything else, we're here for you.
Have a lovely day,
Marija
The app is also great, it has exactly what I need for. The online help is also really helping me to solve the issue timely.
Hi Jian,
Thank you so much for the lovely review!
I'm happy to hear that our app's store pickup and delivery features are exactly what you need.
Please feel free to come on chat should you have any other questions.
Cheers,
Klaudia
Klaudia from technical support helped me incredibly well and quickly to configure the app and quickly in the test I could see that it adapts to my needs.
Hi Marian,
It was a pleasure chatting with you and setting your app up!
I'm glad to hear that our app suits your needs.
Please do not hesitate to reach out should you need anything else.
Thank you for the kind words,
Klaudia
The Support is crazy fast! Outstanding! Thanks to Sandy!!
Logged in and solved my issue within 5 minutes.
Hello there,
It was great talking to you on our online chat.
Don't hesitate to reach back if there is anything else I can help you with.
Wishing you a great day!
Sandy
I think this app is really going to allow me to do all of the things I've been hoping to do (with the added Delivery by Distance app)!
Hi there,
We really hope so! Thanks for giving our apps a try, and we're here should you need any help with either :)
Best wishes,
Bogi
Love this app. Makes my life so much easier! There customer service is excellent too! Very responsive and helpful! Highly recommend. Worth the monthly cost
Hi there,
Thanks for your awesome feedback, love to hear you're enjoying the app!
Best wishes,
Bogi
It's the best app in the market for delivery solution, it's look nice, it's run very good and the support team it's amazing we use it for a cheese market, and all our costumer love that they can pick up a date and hour for delivery, and we love that we can know when they want their products :)
Hi there,
Wow! Thanks for your awesome feedback! We're happy you're loving the functionality & design of the app :)
Best wishes,
Bogi
This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend!
Hi there,
Thank you for your lovely review, it is great to hear that our app has been able to help your business adapt in these difficult times.
We are always here if you need anything. Wishing you a fantastic year to come!
All the best,
Kitty
The app is pretty good and works as intended, but the REAL highlight is the stellar support team. They're always super helpful, thorough, and willing to investigate and figure out creative solutions to my unique shipping/delivery needs. They're also very proactive and have helped me with related tickets as well.
Hi Janice,
Thank you for the AMAZING review!
Should you have any questions or need help with anything, you know where to find us!
Cheers,
Klaudia