Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,661)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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The service from this App provider is much better than other Apps. A welcome phone call and continued, helpful support makes such a difference.
Hey guys,
Thanks a million for leaving a positive review it really means a lot to the whole team.
We have received some amazing feedback since re-opening our phone support so I am delighted to hear that this greatly improved your experience.
If there is anything we can assist you with in the future we are only a phone call away.
Have a great day.
- Ronan
Amazing support from these guys. Nothing is too much to ask. They helped solve my problem in the quickest way possible. A very special thank you to Sam!
Awesome support! They got my issue resolved within minutes. Must get app if you want a clean and user-friendly interface for your order management needs!
costly but does the basics and great customer support
Hi there and thank you for taking the time to leave us this lovely review
It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well!
-Steph
Superb, prompt support and a very customisable app.
You will need to spend time on this app to get the best of it, but if your business operates like mine, it is time well spent!
This app has helped our business a lot. We have used it for over 2 years. They have improved a lot and the support is amazing.
Just a few moments ago, we launched the Zapiet app, in combination with the ShipDay (a home delivery mapping app that has been integrated with Zapiet. I cannot tell you yet what the results will be, but I can tell you 2 things: (1) the delivery scheduling functionality of the Zapiet app matches what our customers have been requesting for a long time; and (2) the Zapiet customer support team that helped with the integration is EXCELLENT!!!! We worked with Bogi Szabo and Marija Belina. They supported us with 3 separate calls. They were consistently professional, friendly, and knowledgeable. There technical knowledge of the app was far superior to that of other app developers I have worked with. I give them our highest marks!! Thanks Bogi and Marija!!!
Hi there!
Wow, what an amazing review—thank you so much for your kind words! We're over the moon and this has really made our day.
Bogi and I really enjoyed helping you set up our app and the integration, and are really happy to help should you need anything else.
We wish you all the best with delivering healthy and fresh goodies to your customers!
Have a lovely day,
Marija
This app is the only delivery app that has everything I need. some of my products can't be shipped through the mail, and must be hand delivered or picked up. also my food product is made for a date in mind and has to have prep time. So I need multiple options
This app does it all and more.
support is always fantastic and quick considering I am on the other side of the world to the support team. They also check over my setup and offer suggestions to make things work better.
Worth the money in managing my orders better, and it helps my business grow.
Hi there,
We're really glad our app meets your every need! Thanks so much for your kind words.
It was my pleasure helping you to make sure our app does all it can to help your business thrive.
Should you need anything else, we're here for you.
Have a great day,
Marija
Support received was super professional, friendly and thorough. Chloé swiftly fixed the issue we were having and offered further support on styling our delivery widget to fit our overall theme colours. Great support team! 10/10!!
Hi Simon,
Thank you so much for the awesome review!
I'm really glad our app does everything you need it to do and that you continue to use it. It was my absolute pleasure assisting you today!
I'm here should you ever need anything else.
Have a great evening,
Chloé
Just installed the app but the setup was pretty easy and the support was great. (I had lots of questions.) So far, it's working as advertised. App handles both delivery and pickup with the same level of attention. Other apps I looked at had much more functionality for delivery, but pickup is just as important for us.