Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,667)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

June 19, 2022

The help support of this app is amazing, Jelizaveta was so patient and worked through many details with me! I had used this app in the past and then recently tried a different app that was a little less expensive but came back to using Zapiet, it it worth every penny.

HelensBottleShop
United States
Over 2 years using the app
Zapiet replied June 20, 2022

Thank you for your kind review, it was nice chatting to you yesterday!

If you have any further questions with regards to configuring your pick ups and deliveries just let me know. We will be happy to help :)

All the best,
Jelizaveta

October 20, 2021

Great app, it works perfectly to sort orders by time. The interface is intuitive and user-friendly. Moreover, customer care is truly special. I have never seen such responsiveness and prepared people. Congrats!

gogofresh
Italy
Over 2 years using the app
Zapiet replied October 25, 2021

Hello,

Thanks for your feedback! We're ecstatic that you're loving using the app! We pride ourselves on our support so it's lovely to receive your kind feedback regarding that.

Best wishes,

Bogi

April 25, 2020

Excellent app with even better support. I’ve been able to address quick issues as well as long-term development changes. They are very accommodating and knowledgeable about their product!

Charlie's Deli & Delivery
United States
Over 2 years using the app
August 18, 2022

Zapiet is a great app with a brilliantly helpful support team who go above and beyond to help with any issue.

Tree2mydoor Sales
United Kingdom
Over 2 years using the app
February 18, 2024

Ett utmärkt komplement till shopify när du har leverans av varor på särskilda dagar/ tider eller platser. Dessutom en enastående service! Tänk att få hjälp på 10 minuter en lördag kväll.

Isfisk
Sweden
About 2 years using the app
Zapiet replied February 25, 2024

Hello Ingela,

I am happy to hear that you not only find our app useful, but are also satisfied with our service and support.

You are definitely welcome to message us any time you need our assistance. Thank you for being with us!

Warm regards,
Pavlo

August 24, 2022

Great assistance from Jessica, very quick to respond and helpful. Good app for options between pickup, delivery and shipping.

The Scottish and Irish Store
Canada
Over 2 years using the app
May 8, 2020

Andy was a big help getting my site running. His responses were and time and he cut right down to the chase at every step. Thanks Andy!!!!!!

Country Roads Delivery
United States
Over 2 years using the app
July 25, 2020

Love this application, it has been running our business for the last 4 months. Any technical problems are resolved very quickly, our last support ticket was sent in and we received a response and resolution within 15 minutes. Thank you Stephane!

Tea At The White House
Canada
Over 2 years using the app
February 6, 2018

Really love the new features on the app. We needed a reliable app that can allow our customers the option of picking it up from our warehouse or having it shipped to them. Adam really came through for us, and got the app up and running on our store quickly. He's incredibly thoughtful and patient. Cheers to the Zapiet team!

Mohebcoslc
United States
Over 2 years using the app
October 10, 2021

We have had quite a few teething problems with getting the app set up to our specific requirements and the customer service we have received has been fantastic. Communication from the support team has been excellent and always fast

Aberdeenshire Larder
United Kingdom
About 2 years using the app