Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,600)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

November 6, 2024

Amazing! The techs had us up and running in no time.

Harvest Barn St. Catharines
Canada
Over 4 years using the app
Zapiet replied November 20, 2024

Hi,

Thanks for your review! We're happy to have been able to get you set up quickly.

Best wishes,

Bogi

November 1, 2024

Excellent support by Manuel

Cacao & Cardamom Chocolatier
United States
Over 5 years using the app
Zapiet replied November 6, 2024

Hey Annie!
Thank you so much for your review! I'm excited to know that I was able to help you resolve the issue related to the rates. Your details helped us fixed everything really quickly. (˶ᵔ ᵕ ᵔ˶)
If you need anything else, feel free to reach out to us anytime- we're always here to help.
Cheers,
Manuel.

October 11, 2024

Excellent application with first class support. A must for anyone running a Shopify store

Mili Mendez
United Kingdom
About 1 month using the app
Zapiet replied October 15, 2024

Thank you for the amazing review! We’re thrilled to hear that you consider Zapiet - Pickup + Delivery an excellent application and our support to be first class.

Your recommendation means so much to us!

- Clemency

Edited November 15, 2024

Great support!! Gabriel & Sebastian helped me quickly! Sebastian started then Gabriel jumped in. Once I was able to explain our scenario, Gabriel quickly came up with a configuration that worked! Thank you so much!

DeliverMyPetFood
United States
About 2 months using the app
Zapiet replied August 26, 2024

Hey Shani and Jeffrey,

Thank you so much for your kind review! I’m thrilled we were able to simplify your shipping zones and make your three-tier delivery model work seamlessly. Your patience and detailed explanations were a huge help in troubleshooting, and I’m so glad we could get it all sorted.

If you ever need anything else, don’t hesitate to reach out. Wishing you both a fantastic week ahead!

All the best,
Gab

November 5, 2024

Jessica has been great. Helped me through all my complex issues. Highly recommend.

Brian Head Delivery
United States
About 1 month using the app
Zapiet replied November 7, 2024

Thank you Brian!

It was a pleasure chatting with you and sorting your complex issues and getting our Zapiet - Pickup + Delivery up and working on your site.

If you have any other questions or need any further assistance, please do not hesitate to reach out!

Warm regards,
Jessica

September 1, 2024

Love the app, super easy to use and Krystabel helped me so much with API and dashboard issues, resolved my problem quickly and kept our customers happy :)

Black Rock Vape | Austin's THCa Destination
United States
3 months using the app
Zapiet replied September 5, 2024

Hi Ahsan,

Thank you so much for your wonderful review! We’re thrilled to hear that you're loving our Zapiet - Pickup + Delivery app!

It was a pleasure assisting you and ensuring your customers are satisfied!

If you ever need any further assistance, don’t hesitate to reach out. Our Zapiet team is always here and happy to help!

Warmest regards,

Krystabel

November 11, 2024

Kristine helped me in such an amazing and efficient matter! Best service I've seen on any of these apps for sure. Thanks so much Kristine!

Sya Floristry
Australia
5 days using the app
Zapiet replied November 13, 2024

Hi Ays,

Thank you so much for the amazing review! 🤩

It was indeed a pleasure helping you set up your store's rates.🥰 Working with you was incredible! Always remember that we're here for you whenever you need.

Take care & Stay safe! 🌺
Kristine

September 27, 2024

Brilliant support and went well over and above the call of duty to help with our requirements!

eatTelfit
United Kingdom
6 months using the app
Zapiet replied October 8, 2024

Thanks for your review! Glad our team were able to assist beyond your expectations.

Best wishes,

Bogi

September 24, 2024

The support staff are always so helpful and willing to investigate any problem you're having. Love it!

boldbotanicals.myshopify.com
Australia
2 months using the app
Zapiet replied September 30, 2024

Hi there!

Thank you for leaving us such a wonderful review of our Zapiet - Pickup + Delivery app! We are always available to assist you with any questions or concerns you may have.

Warm regards,
Betty

August 9, 2024

Excellent, resolved the issue and had us back up and running in no time.

FreshBox Organic Delivery
Australia
Almost 5 years using the app
Zapiet replied August 12, 2024

Hi,

Thanks for the kind support and feedback!
Reach out if you need anything.

Herman