Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,656)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust pickup and delivery management features, praising its user-friendly interface and seamless integration with tools like Order Printer Pro. The support team is often commended for their quick and effective issue resolution, enhancing the app's reliability in setup and ongoing management. It's noted as essential for improving operational efficiency and customer satisfaction.

September 23, 2024

We've been using this app for a few years now, very good capabilities that suits our needs. Great and very quick customer service from Sandy and all the support team!

HG Walter
United Kingdom
Over 4 years using the app
Zapiet replied September 26, 2024

Hello Georgia,

Thank you for taking the time to write us this lovely review about our Zapiet - Pickup + Delivery app!

We'll be there if you need any help.

All the best,
Sandy

November 25, 2024

Leo was exremely helpful to solve my problem! Thank you!

MATCHADO / 抹茶堂
United Kingdom
Over 4 years using the app
Zapiet replied November 28, 2024

Hi Hiromi!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we figure out why the widget was not working properly and fixed it as soon as we could!!!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

Edited November 20, 2024

Best apps for the schedule calendar and deliveries. It has many options and not many limitations. The support staff is also super friendly and responds quick.

Manuel really helped me with all my problems. :)

Sapin Chez Michel
Canada
About 1 year using the app
Zapiet replied October 7, 2024

Hi Giancarlo,

Our team has been glad to see your review—it is a much appreciated sign of your support. Remember you're always welcome to contact us for any assistance you may need with the apps. We're here to help you!

Warmest regards,
Pavlo

October 6, 2024

Betty was fast and furious when it came to troubleshooting our errors on Shopify, 10/10 would recommend

TSG2U
Australia
Almost 4 years using the app
Zapiet replied October 8, 2024

Hi there!

Thank you for a wonderful review. I am so glad that I was able to assist you with our Zapiet - Pickup + Delivery app. Please know that you are always welcome to reach out to us anytime for any further assistance.

Have a great day!

Best regards
Betty

December 10, 2024

Great help from Leo. That's why I choose Zapiet? Well if you tried the other "5star" apps, the customer service sucked, the interface and initial set up was appalling, like a kid was programming it. But when you install Zapiet, you pay for that service, set up and ease of having a great app in your store. The developers behind this app definitely know how to do it better than the rest. cheers!

The Halal Food Company
Malaysia
4 days using the app
Zapiet replied December 15, 2024

Thank you for your amazing review!

I'm so glad I could provide the great support you deserve. It’s wonderful to hear that Zapiet stands out for its service, setup, and user-friendly experience.

Our team works hard to make sure you have the best pickup and delivery tools for your store, and your kind words mean the world to us.

Cheers to your success! 🚀✨

-Leo

October 11, 2024

Betty was very quick to assist on my inquiry and the matter was resolved promptly within the day. Appreciate the help!

Fassler Gourmet
Singapore
About 4 years using the app
Zapiet replied October 14, 2024

Hi there! Thank you for taking the time to write such a wonderful review for us. It was my pleasure helping you with Zapiet - Pickup + Delivery app. Please don't hesitate to reach out to us whenever you need a helping hand.

Best regards,
Betty

November 14, 2024

We had so much help from Manuel today- he was so quick to respond and sorted everything in a timely manner. Such a help, great service! Thank you Manuel

Woodbourne Deli
Isle of Man
8 months using the app
Zapiet replied November 19, 2024

Hi Dave,

Thank you for taking the time to write this review, it helped me a lot that from the beginning you were very clear on what you needed 🙂

I hope you and everyone on Isle of Man have a happy holiday season,
Manuel 🎄

September 27, 2024

Straightforward to use and their helpdesk is always quick to help!
Some functionalities could be perfected (like setting restrictions based on Collections, not every single product separately), but overall a good app, works well with Intuitive Shipping for calculating our delivery rates, as well as setting up some special delivery rates (festive etc.) :)

Provenance Village Butcher Delivery
United Kingdom
About 4 years using the app
Zapiet replied October 8, 2024

Thanks for your awesome review. Your feedback is noted!

Best wishes,

Bogi

September 11, 2024

Jessica with Zapiet is one of the best support agents/experiences I've ever had. We have a lot of apps that we use with Shopify and every time I need help I email and immediately get a response and she even makes updates for me which is super helpful when we're moving quickly and time is limited. The solution is super flexible and has worked perfectly for our complex shipping and delivery needs. I HIGHLY recommend using this app.

HVAC Home Supply
United States
10 months using the app
Zapiet replied September 15, 2024

Hi Evan,

Thank you so much for your wonderful review! It’s been a pleasure assisting you, and I’m so glad to hear that our support and our Zapiet - Pickup + Delivery app have made things easier for you, especially with your complex shipping and delivery needs.

If you ever need anything else or have more updates, don’t hesitate to reach out – we're always here to help!

Thanks again for the recommendation, it truly means a lot!
Jessica

November 20, 2024

Stephane was very helpful, slove the problem in minutes. Great Job!

SOSWEET
Canada
8 months using the app
Zapiet replied November 25, 2024

Hi Zhimin,

Thanks for taking the time to leave such an awesome review!

It was a pleasure helping you with your inventory integration query and should anything else come up, we'll be there for you

-Steph