Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,293)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing pickup and delivery processes on Shopify, noting its flexibility and ease of use. It supports multiple customizable options and integrates well with Shopify POS, improving order management. The standout feature is the exceptional customer support, with a responsive and knowledgeable team that effectively resolves issues and improves user experience. Long-term satisfaction among merchants underscores the app's reliability and effectiveness.

March 5, 2025

Support team is really involved to ensure everything works as needed. Quick and detailed suport.

MonViso Water Store
United Arab Emirates
Almost 4 years using the app
Zapiet replied March 6, 2025

Hi and thank you for the fantastic feedback and review

If anything else comes up, we'll be there to help!

-Steph

December 20, 2024

Zapiet has been a wonderful app to solve our unique shipping, local delivery, and in-store pickup options. The back end is very intuitive with lots of customization.

Their support team has been amazing, especially Jeanette! She responded quickly and took the time to hop on a call with us to work through any issues we were running into.

Green Acres Nursery & Supply
United States
Over 4 years using the app
Zapiet replied December 24, 2024

Hi Nikki, thank you so much for your kind words! I’m so glad to hear that Zapiet has been a great solution for your shipping, delivery, and pickup needs. It was my pleasure to assist you and hop on a call with you to work through any issues.

If you ever need anything else, don’t hesitate to reach out—we're always happy to help!

April 17, 2025

Ana was patient and helpful. She resolved all my concerns.

Learning Express Toys of Collegeville & Blue Bell, PA
United States
Over 2 years using the app
Zapiet replied April 21, 2025

Hi Richard,

Ana here. It was a pleasure to assist! Thanks so much for leaving a review. I hope every kid gets a wonderful toy from your store! <3

Do not hesitate to reach out to us! We are here to help. (:
Ana

April 22, 2025

Great support from team members! Solve the issues I have expeirenced and timely help provided.

Sweet Please
United States
3 months using the app
Zapiet replied April 23, 2025

Hi Liz,

Thank you so much for writing a review - it means so much to me! It was a pleasure to help set up your rates in Zapiet's Pickup + Delivery. Do not hesitate to write back to us if anything comes up!

Warm Regards,
Ana

April 4, 2025

Jessica was SOOOO helpful as always! She is always ready and on go to help me with any issues i may have!

Universal Taste
United States
8 days using the app
Zapiet replied April 6, 2025

It's always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery app!

Please do reach out if you have any more questions or need any further assistance (:

Warm regards,

Jessica

May 29, 2025

Zapiet is a cool app which im trying out to use in my coffee roastery webshop, with the help of Stephan it went a lot easier and faster!

Markoffie
Netherlands
2 days using the app
Zapiet replied May 31, 2025

Hi Mark,

Thanks for the awesome review!

It was a pleasure helping you finalize the setup for our Zapiet - Pickup + Delivery app : )

If you ever need (or want) a helping hand, we're there for you,

-Steph

May 2, 2025

This app solved my local shipping challenge. Easy to work with and great support from their team

Pumpkin Stack
United States
19 days using the app
Zapiet replied May 9, 2025

Hi Scott!

Thanks so much for your kind review - it made my day! It was a pleasure helping you set up your rates. Shipping settings can be tricky, so glad we were able to get everything up and running!

Shoot us a message anytime you need anything - always here to help. Cheers! (:

Laura

April 15, 2025

It was a little confusing but the support team was super helpful and I was able to add it to my store.

Mystic Balloons
United States
5 days using the app
Zapiet replied April 23, 2025

Thank you so much for your review! We're glad we were able to help you get everything set up smoothly. If you ever need anything else, don’t hesitate to reach out — we’re always here to help!

-Jeanette

February 25, 2025

Responsive support. App works well. Easy to use for customers and staff.

The V Spot Thousand Oaks
United States
Almost 5 years using the app
Zapiet replied February 28, 2025

Hi,

Thanks so much for your kind words! We're happy to hear that you're enjoying the app and that it's working smoothly on both ends. If you ever need anything, we’re here to help!

Warm regards,
Pavlo

February 5, 2025

This is the easiest app I have had the pleasure to use, and Jessica is wonderful! The customer service is always amazing and will stick with you even if my website isn't working right! I appreciate them and this app so much!

Floret + Foliage
United States
Almost 2 years using the app
Zapiet replied February 7, 2025

Hi Allison,

Thank you very much for taking the time to leave such a lovely review!

I'm so glad that everything is now up and working with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,

Jessica