Zapiet ‑ Pickup + Delivery , 1,413 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
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Great customer support from Zapiet! All of my questions were answered in detail. I really appreciate it.
Hey Maria,
Thanks so much for your kind words—I’ll make sure they reach the folks that helped answer your questions. This will certainly make their day!
Wishing you all the best with Amazing Cookies,
Sebastian
This app has made it possible for us to add a pick-up option as well as our standard delivery, and a lot of our customers are using it. There was a small bug when we switched Shopify themes, but the customer support was fantastic and the bug was fixed within a few hours - massively recommended!
Hey Guys,
Thank you so much for leaving a positive review and for recommending our app!
I am really glad to hear that we are helping your business.
We are really passionate about helping our customers and we are delighted to be able to assist businesses through these uncertain times.
If there is anything we can help you with going forward, Please feel free to ask - we're always happy to help!
Thanks,
Ronan
This app is not only great but they have great customer support available to help navigate any questions you may have.
Hi there,
Thanks for the awesome review! We're thrilled about your feedback :)
Best wishes,
Bogi
This app is a critical to the success of my store. Over the past years they have added more functionality that has enabled me to remove unnecessary apps and use Zapiet as a one stop shop.
They are also extremely quick to respond to technical difficulties which sometimes happen on any platform.
Just today my app was having a glitch, and within 5 minutes of me sending a support ticket it was fixed and I was back up and running! Special thanks to Sandy for the fast turnaround!
This app is BY FAR the best pickup + delivery application on Shopify (and I tested many). The functionalities and features are way more advanced than others and the support is second to none. Sam was my main point of contact and he helped me with installation, as well as all other questions I had. He was very nice and professional. Highly recommend!
Easy to set up to help you take care of your delivery orders. Great customer service to assist you with the details and the adjustments
Hi there!
Thanks so much for the lovely review! It was my pleasure assisting you with the details to ensure the best possible experience for you and your customers.
We're here should you need anything else.
Have a great day,
Marija
We use this app for local food deliveries and it works well for our needs. The only problem is that when customers skip the cart and go straight to checkout, the local delivery inputs get skipped as well.
I couldn't say it better than any of the 100s of great reviews below that one. All I can say is if you are doing anything retail, this is the app to have. Best customer service as well!
This app is AWESOME, and frankly, we wouldn't have a shop site, if it wasn't for this app. We have 75 locations across Canada, so this app was essential for local pickups at our stores. It has been recently re-designed and looks and works so well.
All that said, the best part about this app is the support and service, which has been outstanding.
Thanks so much!
We use Zapiet to help our stores with delivery. Zapiet gives us lots of customizable option to set our store just the way we want it. and when we had issues, their support team were great in helping us troubleshoot.
Hi,
Happy to hear you're appreciating the customisable options in Store Pickup + Delivery! Always happy to help support you.
Best wishes,
Bogi