Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,667)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

October 1, 2021

Great app with even better customer service! It allows me to categorize my products and logistics while also keeping the UX super clean. Highly recommend.

purposesmoothieco
Canada
About 2 years using the app
Zapiet replied October 4, 2021

Hi Braeden,

Thank you for the lovely review! I'm glad to hear that you're liking our app!
Should you need anything else, you know where to find us.

Cheers,
Klaudia

April 11, 2020

This app is solving a lot of problems for us. As a brick & mortar store who does not ship, Shopify has been an imperfect fit for us for the past 3 years. It's been one workaround/hack after another. But Store Pickup + Delivery is a game changer for us. It does exactly what we need it to do. It's very easy to configure, and the developer has provided an outstanding level of support to us. Andy has gone above and beyond, even fixing issues with our store that have nothing to do with the app. Thank you!

Wholesome Canine
Canada
About 2 years using the app
February 14, 2024

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Chit Chats Quebec Supplies Store
Canada
About 2 years using the app
Zapiet replied February 16, 2024

Hello Juhee,

Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support.
It was lovely talking to you, and we'll be near if ever you need !

Thank you,

Sandy

Edited March 24, 2020

I use this app for delivery dates for my local business, I like how it integrates with delivery rates by zip codes to offer different delivery rates to customers in different areas and their support is excellent!

Caught Online
South Africa
About 2 years using the app
May 5, 2020

As always, the Zapiet team has been helpful, supportive and responsive to getting our store up & running. They've helped us maintain our store through difficult times and we couldn't be more grateful. boomcandy.com wouldn't be able to locally ship without Zapiet.

BOOM Candy
Canada
About 2 years using the app
December 5, 2021

This app has been a game changer for organising deliveries and in-store pick ups, especially when my business was closed during lockdown. The support has been exceptional when needed.

Mosey
Australia
About 2 years using the app
Zapiet replied December 6, 2021

Hi Jan,

Thanks for the lovely review! Our team is glad to hear that our app has been a game changer!

Always happy to help. If you need anything, you know where to find us

Cheers,

Klaudia

Edited April 15, 2020

This app has been pretty great for our online store! It allows us to take orders for local pick-up. It's fairly straight-forward to use and set up. Zapiet has been very responsive in their customer service and helping to address any issues we have. I would definitely recommend this app! Thank you Zapiet and all your great employees .

Mama Mel's Bread
United States
About 2 years using the app
July 17, 2022

App works well! If there is anything I ever need help with customising, the customer service chat is amazing! Great service.

Cheers Sweetie
Australia
About 2 years using the app
Zapiet replied July 17, 2022

Hey Jill,

Thank you very much for your kind review for our in-store pickup and local delivery app! It was a pleasure speaking with you today

Should you have any other questions, you know where to find us!

All the best,
Jelizaveta

August 2, 2018

Offer store pickup at multiple locations easily with Store Pickup + Delivery Shopify App. We tried countless methods to offer our customers pickup from one of our 5+ locations. Nothing worked till we found this App. The updates have made each version easier to use and added functionality. Exceptional Support. Thank you Sam and the rest of the team for getting us set up and helping us when we break things :)

Bedrock Eats 2
United States
About 2 years using the app
November 26, 2018

The support we received from Andy at Zapiet has been incredible. We're a start up company and wanted to give our customers the flexibility to select delivery dates and times for their meals to be delivered, as well as giving them the option to pick up their order from our premises.

Sometimes, it can feel like your searching the Shopify app store for something that doesn't exist, but as an out of the box solution, it looks like we may have found exactly what we were after!

No request was too big or small and Andy turned things around in a matter of hours for us meaning we can launch our store without a worry.

Thank you again!

Mitch's Kitchen
United Kingdom
About 2 years using the app