Zapiet ‑ Pickup + Delivery

UPDATE 21st October 2021 - I'm so impressed with the support available on this app. Lisa has just spent hours patiently walking me through my shipping rates and dealing with my lack of knowledge! All my issues have been solved and I couldn't recommend Zapiet more. Thank you! This app does everything I need it to do, it's brilliant, especially the delivery date picking option! I also can't rate the customer service highly enough. Just spoke with Chloé and she's resolved all my issues quickly and easily, and updated my app to the latest version so now its working perfectly!

This app solved my online orders issues - click and collect with preparation time, home delivery with preparation time and multiple area zones based off postcodes, and shipping options for selected products. The team at Zapiet were super helpful in giving me advice and assistance in getting it to function as I wanted on my theme. Really thankful I came across this app and I would recommend it if you have similar requirements and need some help along the way.

A+ support; Sam has been really helpful when adjusting CSS code, and the team have been really responsive to our queries.

Their customer service is 10/10! Had an issue setting up shipping and delivery profiles, and Jessica was more than helpful in resolving my issue and fixing a few other things.

We use this app to schedule pick-ups at our mobile grocery store, which has several stops throughout the week. It allows for plenty of personalization (language, appearance) and has plenty of flexibility in setting lead times, restricting future orders etc. The best part is the quick customer service. I've reached out several times and have always received a prompt and thorough response. Jessica, Marija, and other Zapiet staff really do a great job.

Uso esta aplicación para agendar pedido de los clientes y es muy fácil de implementar, y cuentan con muy buen chat de soporte ante cualquier problema.

The Team at Zapiet have jumped on board and helped me out with issues on our website again & again. they are extremely knowledgeable and helpful when they are assisting you with your issues. The app itself is extremely good, easy to use.
I do recommend the app.

Zapiet’s Store Pickup + Delivery app has allowed us to offer a much wider array of products and services to our customers. Having the app running on our website when the pandemic hit saved our business. With only a couple quick configuration changes, we were able to seamlessly transition to curbside pickup & expanded local delivery - successfully moving the bulk of our business from our retail storefront to the website, overnight. Zapiet’s tutorials & help center are great for setup and troubleshooting, but in addition to these comprehensive resources is an excellent support team. They are quick to respond, incredibly knowledgeable, and happy to help. I’ve had the pleasure of receiving assistance from Sebastian on their support team on multiple occasions. He stands as an example of the best in customer service out there. He has not failed in solving each of my issues quickly and completely, even going above and beyond to assist with customizations for our particular business’ needs. While I think the app is an essential expansion of Shopify’s offerings for any business, my support experience alone would have me recommending the app. This is a development team keenly focused on their users’ satisfaction and success.

I have the best support I could ask for to get our pickup and delivery set up. From email support to getting on a call, they have held my hand the whole way. Not only getting us set up but helping us understand it as well. Thank you Zapiet!

This is my first review of any Shopify app, and with good reason. I am incredibly reluctant to offer my opinion on any app as none have stood out enough for me to do so.

I can say, without a doubt, Store Pick Up and Delivery is the best app on the market. The incredibly customer service is a testament of how solid the boys background knowledge in the delivery/pickup field is.

Customer service 10/10
App support 10/10
App quality 10/10
Functionality 10/10

Specifically, Sam has helped me get not 1 or 2, but 88 post codes (zip codes) up and running in my store for Local Delivery within the Perth Metro area, all within a extremely tight deadline.

The app support was incredibly supportive, detailed, easy to understand and nurturing.
No request was too big or difficult to handle, and anything that was not able to be handled within this app, a valid solution was offered.

I have loved having this app installed in my store and have tried many many others.

Thankyou both for your endless help!!