Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,661)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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I have been using the solution for around a year now, great app and great support team. It is a bit pricy but it is definitely worth it!
Hi there!
Thank you so much for your kind words, it really means a lot!
It was our pleasure helping you set up our Pickup and Delivery widget in your new theme.
If you have any further questions, please do not hesitate to reach out and we'd be happy to help!
Have a great day,
Clemency :)
I recently got this app, the customer support so far has been excellent, it's an easy to use app however if you aren't sure on something the customer support team are there to help :)
Hey Hush Living,
Thank you so much for leaving a positive review!
I am delighted to hear that you had an amazing experience with our support team, we really strive to give our customers a great experience every time they contact support.
If there is anything we can assist you with in the future just let us know :)
Thanks
Ronan
The app is great but the development team working behind it is absolutely incredible!
We had a very specific use-case that we wanted to put in place. Despite the confusing scenario Ronan and his team were very quick to respond to all of our questions and created a fantastic, robust solution for our shop.
Could not recommend the app or support team enough!
Thank so much guys! :)
Hey guys,
Thank you so much for leaving a fantastic review.
I am super happy that we could help you achieve your specific use-case.
Our whole support team are really invested in the "where there is a will there is way" mindset and we love cases like this where we can help a merchant implement a custom solution that improves the efficiency of their store.
If there is anything else we can help you with please do not hesitate to get in touch.
Have a great day.
Kind regards,
Ronan
I used Zapiet and it works very good and specially the service is always ready and good. I will suggest to everyone
Hi there,
I am glad to hear everything is working well and that we were able to help you get things running for your store!
Take care,
Bogi
This app works great, has all the options you should need for a local delivery service. The support is AMAZING, I usually receive a reply and a fix within an hour. Keep up the good work guys!
I had some difficulty installing the app at first but that wasn't anyone's fault - just bad timing. I sent them an email and got a response within 15 minutes and the support they offered was phenomenal! I have never experienced customer service like this from an IT organisation.
I couldn't run our store without this fantastic app. I spent a long time researching this as it's such an important element for us, and I couldn't find any other app that can do what this one does.
In short, a great app with a great support team behind it. I wouldn't hesitate to recommend.
We're still in the testing phases, but this app seems to do what it is supposed to do, and do it well!
Installation support via chat with Andrew was not only prompt, but friendly and on a Monday evening no less. Highly recommended!
Edit: had some issues getting this to work correctly (though I fully admit it might be user error) and ended up uninstalling. Will probably revisit with Andrew at a later date.
Double Edit: re-installed and working great, thanks to Andy for being persistent and making sure we were happy.
This App helps my operations team to establish priorities. It also leads my customers to educate and increase their satisfaction.
Great app and great support! I had an issue when my site was live and the support got back to me within minutes and solved it. Just great!
Hello there,
Thank you for this lovely review! It was great to discuss with you on our live chat, and to be able to adjust your settings to better match your need.
We'll be only a few clicks away, if ever you need help with anything else.
Sandy
Excellent app, having tried several similar apps this one is head and shoulders above the rest, exactly what we needed for our store.
Support is superb, had a couple of minor issues and support responded immediately in the evening and worked til midnight to ensure everything was working correctly. Very very impressive, highly recommend Zapiet.