Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

October 1, 2021

Great app with even better customer service! It allows me to categorize my products and logistics while also keeping the UX super clean. Highly recommend.

purposesmoothieco
Canada
About 2 years using the app
Zapiet replied October 4, 2021

Hi Braeden,

Thank you for the lovely review! I'm glad to hear that you're liking our app!
Should you need anything else, you know where to find us.

Cheers,
Klaudia

April 11, 2020

This app is solving a lot of problems for us. As a brick & mortar store who does not ship, Shopify has been an imperfect fit for us for the past 3 years. It's been one workaround/hack after another. But Store Pickup + Delivery is a game changer for us. It does exactly what we need it to do. It's very easy to configure, and the developer has provided an outstanding level of support to us. Andy has gone above and beyond, even fixing issues with our store that have nothing to do with the app. Thank you!

Wholesome Canine
Canada
About 2 years using the app
Edited March 24, 2020

I use this app for delivery dates for my local business, I like how it integrates with delivery rates by zip codes to offer different delivery rates to customers in different areas and their support is excellent!

Caught Online
South Africa
About 2 years using the app
May 5, 2020

As always, the Zapiet team has been helpful, supportive and responsive to getting our store up & running. They've helped us maintain our store through difficult times and we couldn't be more grateful. boomcandy.com wouldn't be able to locally ship without Zapiet.

BOOM Candy
Canada
About 2 years using the app
December 5, 2021

This app has been a game changer for organising deliveries and in-store pick ups, especially when my business was closed during lockdown. The support has been exceptional when needed.

Mosey
Australia
About 2 years using the app
Zapiet replied December 6, 2021

Hi Jan,

Thanks for the lovely review! Our team is glad to hear that our app has been a game changer!

Always happy to help. If you need anything, you know where to find us

Cheers,

Klaudia

July 17, 2022

App works well! If there is anything I ever need help with customising, the customer service chat is amazing! Great service.

Cheers Sweetie
Australia
About 2 years using the app
Zapiet replied July 17, 2022

Hey Jill,

Thank you very much for your kind review for our in-store pickup and local delivery app! It was a pleasure speaking with you today

Should you have any other questions, you know where to find us!

All the best,
Jelizaveta

August 2, 2018

Offer store pickup at multiple locations easily with Store Pickup + Delivery Shopify App. We tried countless methods to offer our customers pickup from one of our 5+ locations. Nothing worked till we found this App. The updates have made each version easier to use and added functionality. Exceptional Support. Thank you Sam and the rest of the team for getting us set up and helping us when we break things :)

Bedrock Eats 2
United States
About 2 years using the app
November 26, 2018

The support we received from Andy at Zapiet has been incredible. We're a start up company and wanted to give our customers the flexibility to select delivery dates and times for their meals to be delivered, as well as giving them the option to pick up their order from our premises.

Sometimes, it can feel like your searching the Shopify app store for something that doesn't exist, but as an out of the box solution, it looks like we may have found exactly what we were after!

No request was too big or small and Andy turned things around in a matter of hours for us meaning we can launch our store without a worry.

Thank you again!

Mitch's Kitchen
United Kingdom
About 2 years using the app
June 28, 2023

Jelizaveta, was absolutely amazing!. She went above and beyond with the support she provided! Not only did she figure out that the issues I was having weren't related to the Zapiet App but also she help me install it in another Theme in minutes. Plus she was also able to provide additional solutions to other unrelated issues. Very knowledgeable and professional with a "Yes, Can Do" attittude.

She had two Zapiet Apps working smoothly in another Theme and did all this in minutes! Unlike my Theme Developer who is yet to reply.

Excellent Service!. THANK YOU

FIORI Oakville
Canada
About 2 years using the app
Zapiet replied July 1, 2023

Hi Beatriz,

Our team really appreciates your kind review! It was my pleasure to assist you with issues surrounding your theme and help you to set up an integration between Zapiet - Rates by Zip Code and Zapiet - Pickup + Delivery!

If you need help with anything else, don't hesitate to contact us!

All the best,
Jelizaveta

June 9, 2022

I hate the limitations on checkout page (shopify limitations) but I have to admit that Zapiet has one of the best customer supports I ever had.
I reccomend

Armazém Brasil
Belgium
About 2 years using the app
Zapiet replied June 9, 2022

Hi there,

Thank you for your very kind words, we definitely try our best to help in any way we can.

If you have any other questions regarding our Store Pickup + Delivery or Delivery Rates by Zip Code apps, please do let us know.

Best wishes,
Jessica