Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,688)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

Edited June 23, 2021

I received super quick, straight to the point help from Zapiet! They went even beyond to help me make sure everything was working fine and well for my client. It's a great app for managing delivery time slots and pickups.

Agropol
Canada
About 2 years using the app
Zapiet replied May 7, 2021

Hey there,

It was a pleasure to speak to you and making sure that your client's store was running at its full potential

Don't hesitate to write us back, if you have more questions or need assistance.

Thank you,

Sandy

February 18, 2024

Ett utmärkt komplement till shopify när du har leverans av varor på särskilda dagar/ tider eller platser. Dessutom en enastående service! Tänk att få hjälp på 10 minuter en lördag kväll.

Isfisk
Sweden
About 2 years using the app
Zapiet replied February 25, 2024

Hello Ingela,

I am happy to hear that you not only find our app useful, but are also satisfied with our service and support.

You are definitely welcome to message us any time you need our assistance. Thank you for being with us!

Warm regards,
Pavlo

Edited July 6, 2022

It's so refreshing to be able to talk to a real person when there is a problem. I submitted my chat request and was immediately greeted by a knowledgable and friendly associate. They were able to fix my issue within minutes. Thanks for the great service!

Strossner's
United States
About 2 years using the app
Zapiet replied January 25, 2021

Hi there,

Thank you so much for the lovely review—it has really brightened up my day!
It was my pleasure being there for you and lending a helping hand (or, in this case, a helping voice :D ).

We're here should you need anything else.

Wishing you a great day,

Marija

April 21, 2020

Great app for pick up and delivery. Perfect for the current climate. Great support given the tough times. The answers to most questions are available in the FAQ.

Wagshal's
United States
About 2 years using the app
June 12, 2018

This app is fantastic, and they're always coming out with new features that add great functionality I wouldn't have even thought of.

Simply a wonderful app!

Creme Cycles
United States
About 2 years using the app
Edited October 10, 2022

World class support From Zapiet - Thank you! The assistance we received from the Zapiet support team, in particular Ismail and Jayne, was absolutely incredible. We achieved exactly what we set out to do with our shop and created the necessary checkout options for our end-Customers. If we faced any hiccups in doing it ourselves, the team was there to assist with a professional set up. Would recommend this suite of apps to anyone looking for flexibility in Pickup and Delivery. Thanks again Team.

Penelope's Pantry
Australia
About 2 years using the app
Zapiet replied October 24, 2020

Hey there,

Thank you so much for your wonderful review. We're super happy to know that you had a great experience with our app and support team and we really appreciate you taking the time to share this with us.

It was a pleasure working with you and we stay at your service should you need any further assistance.

Have a great day :)

Ismail

Edited March 25, 2021

I used this app to allow me to have lots of pick up locations. I have had the pleasure to chat with support people and wow they are so helpful and nice! Couldn't be more happy.

Bains Oceania
Canada
About 2 years using the app
Zapiet replied March 25, 2021

Hello Mireille,

It was really nice talking to you, and to help a store from a neighbour city!

Don't hesitate to contact us back, if you have more questions or need assistance.

Wising you a lovely day / une bonne journée !

Sandy

March 2, 2021

We use Zapiet to set the collections, deliveries and the postal orders we do. The app is great and easy to use but if you have an issue, the support is phenomenal!

Bross Bagels Portobello
United Kingdom
About 2 years using the app
Zapiet replied March 2, 2021

Hi Laure,

Thanks for your review!

I'm glad you find the app easy to use and that we could help you out quickly.

Enjoy the day :)

Jayne

February 14, 2024

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Chit Chats Quebec Supplies Store
Canada
About 2 years using the app
Zapiet replied February 16, 2024

Hello Juhee,

Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support.
It was lovely talking to you, and we'll be near if ever you need !

Thank you,

Sandy

June 17, 2020

This is hands down the best app available on Shopify. It's so useful if you have a situation where you offer store pickup, local delivery, and/ or shipping. You can specify certain product types to be just pickup, or delivery, or shipping, or even a combination of these methods. I suspect this app will be even more useful now with the impact of Covid-19, I'm sure more businesses are looking for curbside pick-up or contactless delivery solutions. The developers are the best too. They respond promptly and their developers understood all my challenges and went above and beyond to solve the issue and even making customization for me. I'm so pleased with the level of commitment this company has to put out a great product and to stand by it with excellent documentation and live support. Keep up the good work. Highly recommend.

Ellenari
United States
About 2 years using the app