Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

June 6, 2022

Klaudia did an amazing job in helping me to set-up the app with my theme. Thanks so much, I really appreciate everything.

PRIVATIM
Australia
About 2 years using the app
Zapiet replied June 7, 2022

Hi there,

Thank you for taking the time to leave a wonderful review.

It was a pleasure chatting with you and assisting you with your setup of our in store pickup and delivery app!

Please feel free to jump back on chat any time.

Cheers,
Klaudia

Edited March 19, 2020

Great app, functions as promised and the support came through in the end despite the very busy times.

Pokéd
Australia
About 2 years using the app
October 21, 2022

Zapiet made our retail integration for local delivery and local pickup much easier. Jessica from Zapiet was incredibly knowledgeable and quick to help us tweak it for our use case.

Eat to Evolve
United States
About 2 years using the app
Zapiet replied October 22, 2022

Thank you Chris for your lovely words and review.

It was my pleasure helping you today to tweak our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

Edited April 29, 2022

I have used this app for a few years and it is great, but the best part is the customer service, they are fantastic and nothing is to hard! Each time I need assistance with changes or small issues they are fixed super quickly and they couldnt be nicer to deal with!

Warehouse Furniture Clearance
Australia
About 2 years using the app
Zapiet replied April 29, 2022

Thank you very much for the awesome review and kind words.

We're always happy to help!

Stephane

Edited September 22, 2021

Awesome customer support! So far all the issues we have were swiftly treated. we are very happy with the APP. KUDO's for Sandy!

Kindahome
Portugal
About 2 years using the app
Zapiet replied September 22, 2021

Hello there,

It was a pleasure discussing with you and readjusting your settings to make sure that your app was matching your needs

We are a click away, if there is anything else we can help you with!

Sandy

July 28, 2022

Our experience with the app has been great so far.
Support team is very fast and helpful.
Five stars!

Plus Pet Mendoza
Argentina
About 2 years using the app
Zapiet replied July 29, 2022

Hi Germán,

Thank you for leaving a lovely review.

It was my pleasure helping you with our Store Pickup + Delivery app on all of your stores.

Best wishes,
Jessica

April 30, 2020

I used this app to offer delivery according to zipcodes. Customer support has been helpful, supporting me in adjusting some code to personalize the app experience.

Giving Moments
Israel
About 2 years using the app
April 6, 2021

MUST HAVE APP 2021. Customers can schedule a delivery, curbside pickup, or shipping in advance, eliminating the need for third party companies like Doordash.
We grew our sales 10x using this and the local delivery app. The system took a little effort to get going, and the customer service really made the money worth it. The customer service was able to login to our shop and see what errors we saw, and were able to make adjustments as necessary to make sure their product worked for us. THIS WAS WHERE I KNEW THIS WAS A 5 STAR APP. No other company has been as beneficial as Zapiet, thank you!

Cookiez by Sara
United States
About 2 years using the app
Zapiet replied April 6, 2021

Hi there,

Thank you for the glowing review! We're blushing Getting feedback like this just makes our day!

Best wishes,

Bogi

February 2, 2023

Fantastic quick support. Cant fault the level of customer service and detailed replies received. thank you

Plantila
United Kingdom
About 2 years using the app
Zapiet replied February 2, 2023

Hi there,

Thank you for the lovely review!

I am glad I could assist you on live chat with configuring our app's settings to best facilitate local delivery on your store.

Have a lovely day,
Flora

February 28, 2023

Jessica is always very helpful with questions and assistance as issues pop up. The live messaging is a very helpful service

Moon and Back Floral Design Studio
United Kingdom
About 2 years using the app
Zapiet replied March 1, 2023

Hi Aimee,

Thank you so much for your kind words and lovely review, I really appreciate it

It has been my pleasure helping you with different questions regarding our Zapiet - Pickup + Delivery app and especially today with subscription integrations.

Any other questions, please jump back on our chat and I'll be more than happy to help.

Cheers,
Jessica