Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

April 8, 2020

We are very pleased with how the APP has integrated into our operations. Robert, the tech who helped me solve some of the issues I was having, was particularly helpful and provided excellent customer service.

Thanks again

The Daily Catch

Daily Catch Seafood Company
Canada
About 1 year using the app
August 19, 2022

Enjoyable and highly efficient conversation with the CS, best experience ever.
Helped me tackled every issue I had, except those limited by Shopify plan.

Le Fiori
Hong Kong SAR
About 1 year using the app
November 5, 2021

Zapiet is an awesome app. But, even more importantly, their service team is fast and SUPER helpful!! Highly recommend!!!

Osgrrr The Pet Butler
Canada
About 1 year using the app
Zapiet replied November 5, 2021

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was our pleasure assisting you today!

We're here should you need anything else.

Have a great day,

Chloé

September 6, 2022

This app has addressed a problem we have been struggling with for years. It has a good balance between usability and functionality, and support has been prompt and effective (Shout out to Lisa!). Would recommend to merchants with delivery restrictions.

Prime Range Fresh
New Zealand
About 1 year using the app
Zapiet replied September 7, 2022

Hi Ben,

It was a pleasure working with you in setting up our Store Pickup + Delivery app according to your wishes and needs. We are always happy to assist if you have any further questions!

Cheers,

Lisa

March 6, 2015

Awesome app with fantastic customer support from Andy. A great point of difference for brick & mortar stores against pure play online retailers.

New Generation Clothing
Australia
About 1 year using the app
August 3, 2021

Not only is the app great, but the support is the best we've received from any Shopify app developer. They were incredibly quick to respond to any and all questions with helpful solutions.

Superkind Cookies
United States
About 1 year using the app
Zapiet replied August 6, 2021

Hi,

Thank you for your lovely review! It makes the team's day to get compliments on our support :) Just happy we could help!

Best wishes,

Bogi

February 6, 2019

This app has change my business!
Is so easy to implement and so easy for customers to complete there orders.
Mercadillo (www.mercadillo.pe) use it to provide three different shipping solutions for our customers.
Also, the Zapiet team is always available and they can resolve any questions you might have with the app.
Totally recommended!

Mercadillo
Peru
About 1 year using the app
April 20, 2021

A great app with outstanding customer support. I could not recommend this product and service highly enough.

Farmshop
United States
About 1 year using the app
Zapiet replied April 22, 2021

Hey there,

Thanks for the awesome review!

Best wishes,

Bogi

Edited February 12, 2020

Zapiet is an amazing app! My store makes a lot more sense now with their feature and no other app offers this customization and features, zapiet has. 100% recommend!

sample student essentials
United Kingdom
About 1 year using the app
Edited October 20, 2021

Excellent support service is given by the team. Highly Recommend....!!!!! All team members are fully experienced.

perfectprepmeals
United Kingdom
About 1 year using the app
Zapiet replied October 21, 2021

Hi there,

Thank you for taking the time to leave a review. It was great assisting you and we are pleased that we were able to get your store up and running the way you needed 🙂

Should you need any further assistance, please don't hesitate to contact us again,🙂

Thanks,
Chloé