Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

March 19, 2020

Always great support from the team at zapiet! the app works great for us allowing are local customers to shop online and avoid shipping costs

Lifestyles Coffee
Canada
About 1 year using the app
June 3, 2020

I am a web developer helping my client, who runs a local bakery, switch over to Shopify. This app has all of the features we needed for local delivery and pickups. I had an issue with the maximum radius not working and Aaron at customer support helped me out. Even though customer support is only through email, Aaron got back to me within 24 hours AND it was on a weekend. (Thanks!)

One thing I have to say is that it is a bit tricky to set up, but the app company Zapiet seems to be updating the app consistently and I am hopeful that this is a great fit for the bakery. We are launching this week!

Sugar Refined
United States
About 1 year using the app
October 7, 2019

Amazing Customer Service, Support and Product. We love how we can set up our cart page for customers to choose from Pick Up, Delivery and Shipping. We were able to customize what each options can do. Amazing App, and even a better group of people to work with.

Pinky's Iron Doors
United States
About 1 year using the app
July 12, 2022

I used this app to help me solve a problem with our Website and Jessica who was helping me, saved my day! Thank you very much, for all the support!

Gelupo
United Kingdom
About 1 year using the app
April 22, 2021

We have been with this app since the beginning of COVID. It definitely had its challenges with the influx of users, but a year later, it now has a chat and is much easier to access help. They even customized some things for us, which is great (like a colour button)

Steve and Dans Online Market
Canada
About 1 year using the app
Zapiet replied April 27, 2021

Hi Sabrina,

I'm happy to hear you have seen our app grow and I'm happy you could grow alongside us.

We really appreciate all our Merchants' feedback so we can constantly improve the app.

Please do not hesitate to reach out should you need anything else!

Have a lovely day,

Flora

August 30, 2018

Setup is easy and I needed a custom install on my theme which they did in less than a few hours. Highly recommend!

Upward Mobile Llc
United States
About 1 year using the app
June 9, 2018

Great App and must for Shopify!

Nvbdemo
United States
About 1 year using the app
June 9, 2021

The app is fantastic, the service is even better. It is vital to have a team you can trust when you own a small business. They are top notch!

Order Maine Lobster
United States
About 1 year using the app
Zapiet replied June 16, 2021

Hi there,

Thanks for your lovely review! We're here for you :)

Best wishes,

Bogi

July 26, 2018

That’s great To be able to force a given list of delivery date.
But more that the app itself We would like to thanks the very kind and reactive support behind.
They reply quickly and even we faced some minor issues they took the necessary actions in due time.
Thank you Team!

Fitme Foods
France
About 1 year using the app
February 9, 2016

This is the ideal app : easy to integrate and perfect for specific delivery needs such as limiting delivery districts and slots of time, that could be very interesting for foodtech websites.
In addition, the sales support was more than efficient, always available with useful explanations.
Furthermore, there are a lot of new features to be published since they work very hard in improving the app taking into account customers needs !

Cuizeen
France
About 1 year using the app