Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

August 19, 2015

WOW! Absolutely exceptional customer service. Fast, friendly and very professional.

The help I got from the staff with the integration was faultless, they could not have been anymore professional and knowledgeable. This app does all it says and more.

I highly recommend this app, I could not operate without it.

Thank you to the staff for having service as great as the product.

Nicholas Seafood Online
Australia
About 1 year using the app
Edited March 14, 2022

SUPERB customer service by Klaudia! Helping me every step of the way! I really appreciate your patience and support!

Bespoke Bread
Singapore
About 1 year using the app
Zapiet replied August 18, 2021

Hi Karen,

Thank you so much for the wonderful review!
It was a pleasure assisting you and please feel free to jump back on chat any time 😊

Kindest regards,
Klaudia

August 3, 2016

Having a brick and mortar store, we needed to have store pick up and a shipping option available to our customers and the app allowed us to do just that in a simple effective way. The support was fantastic, very professional and timely. We ran into some trouble with the installation and Zapiets' support team tweaked the code to better match our theme. I would definitely recommend it.

Usa Baby
United States
About 1 year using the app
Edited July 22, 2021

We implemented this app to help control lead / preparation times for some of our products that require advance ordering. We also use it for scheduling our curbside pickup. We had a need for some support to get functionality perfected, and was really impressed both with the support and resulting functionality. Highly recommend if you are looking for curbside pickup &/or delivery scheduling, especially if you have a need to use differing lead times per product. Update: July 2021 - Their customer support is nothing short of amazing; we ran into some unique issues and they resolved them promptly!

HuckleberryBDA
Bermuda
About 1 year using the app
January 7, 2016

Great app! It's very flexible. I was able to customize for an unusual use case that has used to require complex and awkward workaround solutions. It's saved me a ton of time and significantly simplified the experience for my customers.

The support has been above and beyond - helpful, friendly, and responsive - even over the holidays.

Very highly recommended!

Heavenspotshop
United States
About 1 year using the app
December 14, 2016

Andy fixed my small implementation issue quickly and with no fuss. Great app and great service

Thx!

David

Expressing Beauty
Netherlands
About 1 year using the app
April 7, 2016

We were experiencing a large number of customers selecting Store Pickup from our delivery options because it was a Free method. However, they actually required a paid delivery, and therefore our first communication with them was to ask for money! Not good. This app solved our problems perfectly, and with great support. Highly Recommended.

Bakedtiles
United Kingdom
12 months using the app
August 4, 2022

Great app and super support team!
we have been using Store Pickup + Deliver for a year and we are really happy about it, it makes simple and efficient to manage delivery and pickup orders.
Support team is fast and professional. Recommended.

STAGLIO - La pizza al taglio
Switzerland
12 months using the app
Zapiet replied August 4, 2022

Thank you Katia for your lovely review and for using our Store Pickup + Delivery app.

Any other questions or assistance, please do let us know.

Best wishes,

Jessica

June 26, 2015

Cargi was a great help!! Super thorough and dealt with my issues fast!

Sjcdrums
United States
12 months using the app
August 30, 2018

Andy and the team at Zapiet have created a class app and offer first class customer service. We needed a new shop built for a global client and they went out of their way to help us out in a time of need.

Revive At Studio 5
United Kingdom
12 months using the app