Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,689)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

January 18, 2024

Great app and customer service!

Ruby Violet Ice Cream & Sorbet
United Kingdom
Almost 2 years using the app
Zapiet replied January 21, 2024

Hi Lisa,

Thank you for taking the time to leave a review, it is very much appreciated

It was my pleasure helping you to set up your digitial products via our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

June 26, 2015

Great App and support. We were able to change the text throughout the plugin to suit our copy tone of voice, customise email templates and the rest of the process was straight forward to setup. Andy was on hand to help with our themes Ajax cart implementation.

Scp2014
United Kingdom
Almost 2 years using the app
October 12, 2020

After having various issues with a different app providing a delivery/store pickup Shopify integration, I lucked up on finding Zapiet's app! It works very well for our store's needs. Although there was a lot of initial configuration to get the settings right, this developer provided wonderfully detailed instructions for every step of the process. I greatly appreciated this since I could never get the other app to work properly due to settings issues. I ran into only one performance problem with this app due to a misconfigured setting. When I reached out to customer service, Flora and also Jayne quickly looked into the issue and let me know what I needed to fix to resolve my problem. I cannot stress enough how great the customer service is and that means everything to a business like mine that thrives on the success of store pickup and delivery transactions. Thanks so much for your help Zapiet!

Vesper Wine
United States
Almost 2 years using the app
Zapiet replied October 14, 2020

Hi James,

Thank you for the lovely review!

I'm happy we could help you out and that you are enjoying using our app.

Please know we are always here should you need anything else.

Have a great day!

Flora

Edited June 7, 2018

This app is AMAZING, simple, yet rich in functionality. If you plan on offering, picking, delivery, and or shipping look no further. This app does it all and does it well. I am genuinely impressed with all that it does. Within 48 hours I had an on-demand delivery service connected and ready to deliver goods to all my customers. It was so easy.

The support is amazing too. I've asked plenty of good and dump questions and they respond back politely and promptly with concise and helpful answers.

Highly recommended. Install it already.

Pattys Cakes And Desserts
United States
Almost 2 years using the app
April 24, 2020

Great customer support! Also during this difficult period, Ronan has been super fast in answering and suggesting possible solutions outside of Zapiet environment

BLOM MARKET
Spain
Almost 2 years using the app
July 14, 2022

I am using this app to coordinate local deliveries, shipping and store pick up and make life easier. The app elegantly integrates with Shopify and offers tons of customization. The customer support has been incredible so far, fast and efficient.

ONYX Chocolates
Canada
Almost 2 years using the app
Zapiet replied July 15, 2022

Hey Dylan!

Thank you much for your kind words! It was lovely assisting you guys today 🙏🏻 please know that we are always happy to help!

Thank you,

María

February 16, 2015

This app works great for our printshop, giving customers the ability to pickup orders locally. Andy at Shopify Extras is one of the most helpful developers we have worked with. A+ service.

CLOTHO
Canada
Almost 2 years using the app
February 23, 2021

This is the really important app for us, especially now with COVID-19 lockdowns. In Germany we are allowed to have pickups, and this app makes it easier to handle. We do have also lots of products, what we don't ship at all, with Store Pickup we can still sell them online. We had installed additional language and checkout stopped working. In less than 24 hours it has been fixed and everything works smoothly again. It works with multiple language also. Thanks for fast and friendly support.

Almost Paradise Berlin
Germany
Almost 2 years using the app
Zapiet replied February 25, 2021

Hi there,

Glad to hear we could be of a little help during this tough time. It was our pleasure supporting you, thank you for the review!

Best wishes,

Bogi

September 22, 2017

I have been over the moon about this app. It works exactly as intended, and with continued upgrades and added features, it has only become more valuable to our business over time. Not only is the app itself great, their customer support is even better. They are quick, knowledgeable and go above-and-beyond. I love these guys!

Vivejuicery
United States
Almost 2 years using the app
February 1, 2023

Hi,
Jayne give me really good and quick support to me and she handles and shot out the issue really quickly. thank you very much. she is the best!

SPAR World Wide
Sri Lanka
Almost 2 years using the app
Zapiet replied February 2, 2023

Hi there,

Thanks for the kind words.

Glad to help you get your rates & region sorted out quickly.

If you need us again it's teamwork here at Zapiet - Pickup & Delivery we're always happy to help!

Jayne