Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,659)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited June 7, 2018

This app is AMAZING, simple, yet rich in functionality. If you plan on offering, picking, delivery, and or shipping look no further. This app does it all and does it well. I am genuinely impressed with all that it does. Within 48 hours I had an on-demand delivery service connected and ready to deliver goods to all my customers. It was so easy.

The support is amazing too. I've asked plenty of good and dump questions and they respond back politely and promptly with concise and helpful answers.

Highly recommended. Install it already.

Pattys Cakes And Desserts
United States
Almost 2 years using the app
April 24, 2020

Great customer support! Also during this difficult period, Ronan has been super fast in answering and suggesting possible solutions outside of Zapiet environment

BLOM MARKET
Spain
Almost 2 years using the app
July 14, 2022

I am using this app to coordinate local deliveries, shipping and store pick up and make life easier. The app elegantly integrates with Shopify and offers tons of customization. The customer support has been incredible so far, fast and efficient.

ONYX Chocolates
Canada
Almost 2 years using the app
Zapiet replied July 15, 2022

Hey Dylan!

Thank you much for your kind words! It was lovely assisting you guys today 🙏🏻 please know that we are always happy to help!

Thank you,

María

February 16, 2015

This app works great for our printshop, giving customers the ability to pickup orders locally. Andy at Shopify Extras is one of the most helpful developers we have worked with. A+ service.

CLOTHO
Canada
Almost 2 years using the app
February 23, 2021

This is the really important app for us, especially now with COVID-19 lockdowns. In Germany we are allowed to have pickups, and this app makes it easier to handle. We do have also lots of products, what we don't ship at all, with Store Pickup we can still sell them online. We had installed additional language and checkout stopped working. In less than 24 hours it has been fixed and everything works smoothly again. It works with multiple language also. Thanks for fast and friendly support.

Almost Paradise Berlin
Germany
Almost 2 years using the app
Zapiet replied February 25, 2021

Hi there,

Glad to hear we could be of a little help during this tough time. It was our pleasure supporting you, thank you for the review!

Best wishes,

Bogi

September 22, 2017

I have been over the moon about this app. It works exactly as intended, and with continued upgrades and added features, it has only become more valuable to our business over time. Not only is the app itself great, their customer support is even better. They are quick, knowledgeable and go above-and-beyond. I love these guys!

Vivejuicery
United States
Almost 2 years using the app
February 1, 2023

Hi,
Jayne give me really good and quick support to me and she handles and shot out the issue really quickly. thank you very much. she is the best!

SPAR World Wide
Sri Lanka
Almost 2 years using the app
Zapiet replied February 2, 2023

Hi there,

Thanks for the kind words.

Glad to help you get your rates & region sorted out quickly.

If you need us again it's teamwork here at Zapiet - Pickup & Delivery we're always happy to help!

Jayne

Edited February 23, 2016

Fantastic Support! Other app and software companies can learn a thing or two about customer service from Andy and his team. Our store has some specific requirements and conflicts but Andy jumps right in and knocks them all out. Great Job!

Update:
I have to give them another 5 STARS. We had issues today with that app that were not even caused by their app but by conflicts with another app and our our settings and Andrew replied to every email within minutes and kept hammering at the issue into he found out what it was. It's all about support for us and customer service and we are pleased in every way. THANK YOU!

Theofficecake
United States
Almost 2 years using the app
May 18, 2015

The app is brilliant and we upon install encountered a few bugs. Andrew responded within minutes and resolved the issue. The communication was very professional and quick. If this app solves an issue for you, we can only recommend it!

BRODRENE BASSE
Denmark
Almost 2 years using the app
September 21, 2023

Great support. Love the app.

Ketodelia Bakery
Canada
Almost 2 years using the app
Zapiet replied September 25, 2023

Hi there,

Thank you for your review, it's very much appreciated

It was my pleasure helping you last week with our Zapiet - Pickup + Delivery app, including css coding to change the colour of the active method on your cart page.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica