Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.

January 19, 2024

Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!

Fleurish Flower Shop
Canada
About 21 hours using the app
Zapiet replied January 22, 2024

Hi Jaime,

Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app
It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website.
Should you have any further questions or need additional assistance, please don't hesitate to reach out.
Kind regards,
Jessica

January 16, 2024

Supporto tecnico degno di questo nome! Davvero disponibili e molto celeri nell'aiutare a risolvere le problematiche, anche di compatibilità con altre App. Super consigliata. Fa tutto quello che viene descritto.

ILAMALÙ
Italy
About 1 year using the app
Zapiet replied January 21, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our technical support. Your review means a lot to us, and we're delighted that our product meets your expectations. If you ever need further assistance, feel free to reach out. It is always our pleasure to help! ✨

-J Barjum 🫶🏻

January 12, 2024

Great app and very easy to work with.

POPPartyballoons
United States
Almost 2 years using the app
Zapiet replied January 14, 2024

Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

February 29, 2024

Great service. Quick and efficient

Kenai-Red Fish Company
United States
3 months using the app
Zapiet replied March 3, 2024

Hi Allison,

Thanks for the stellar review 🤩

We're delighted to know our support for Zapiet - Pickup + Delivery was quick and efficient for you.

If there's anything more you need, feel free to give us a heads-up.

Cheers,
Klaudia

January 26, 2024

Easy set up to handle our delivery and pick up and customer service was great!

stem & vine
United States
14 days using the app
Zapiet replied January 29, 2024

Hi Brianne,

Thank you for taking the time to leave a review

It was my pleasure helping you via our live chat to set up your rates and connect our Delivery Rates by Zip Code app to our Zapiet - Pickup + Delivery for your local delivery.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

March 18, 2024

AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10

Paw Paw Patisserie
United States
1 day using the app
Zapiet replied March 20, 2024

Hi and thank you so much for leaving such a great review!

We will continue to work hard to earn the good things our merchants say about our team and our products

And if you ever need any help, you know we'll be there to help,

Steph

December 22, 2023

Support was fast and app works well.

Nature's Select Dayton
United States
Over 3 years using the app
Zapiet replied January 2, 2024

We're delighted to hear you are satisfied with the functionality of our app, Ryan! If you have any more inquiries or if there's anything else we can assist you with, please don't hesitate to contact us. It is always our pleasure to help! ✨

Best,
Jeanette

February 18, 2024

Ett utmärkt komplement till shopify när du har leverans av varor på särskilda dagar/ tider eller platser. Dessutom en enastående service! Tänk att få hjälp på 10 minuter en lördag kväll.

Isfisk
Sweden
About 2 years using the app
Zapiet replied February 25, 2024

Hello Ingela,

I am happy to hear that you not only find our app useful, but are also satisfied with our service and support.

You are definitely welcome to message us any time you need our assistance. Thank you for being with us!

Warm regards,
Pavlo

April 4, 2024

Great app! Great support! Love it!

Schaumgold Schokokuss Manufaktur
Germany
8 days using the app
Zapiet replied April 5, 2024

Thank you Benjamin for taking the time to leave a review, it's much appreciated!

I was happy to help with the preparation time feature (amongst a few other things) for your Zapiet - Pickup + Delivery app.

Any other questions or any further need for assistance, please do reach out.

Warm regards,
Jessica

January 18, 2024

Great app and customer service!

Ruby Violet Ice Cream & Sorbet
United Kingdom
Almost 2 years using the app
Zapiet replied January 21, 2024

Hi Lisa,

Thank you for taking the time to leave a review, it is very much appreciated

It was my pleasure helping you to set up your digitial products via our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica