Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

August 9, 2024

Excellent, resolved the issue and had us back up and running in no time.

FreshBox Organic Delivery
Australia
Almost 5 years using the app
Zapiet replied August 12, 2024

Hi,

Thanks for the kind support and feedback!
Reach out if you need anything.

Herman

September 5, 2024

Quick Response to Any Issues. Easy to Use.

The Grainery Greenhouse
United States
Over 4 years using the app
Zapiet replied September 8, 2024

Thank you Joshua for taking the time to leave a review!

I'm really glad to have gotten you onto the latest version of our Zapiet - Pickup + Delivery app so that you, your store and customer's can take advantage of the best performance, stability and rates and also that you have all the latest fixes & features available.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks again,
Jessica

July 23, 2024

Their customer support team is very attentive and helpful. Maria was so patient with me whilst we worked through a problem together.

Dunns Bakery
United Kingdom
Over 3 years using the app
Zapiet replied July 24, 2024

Hi there!

Thank you very much for your kind review! It's always a pleasure to be able to assist you with Zapiet - Pickup + Delivery, should you need anything else do not hesitate to reach back here

Best,

María

September 29, 2024

Kristine was amazing! So helpful when I was setting up the app for our business. Thank you

Humble
Australia
25 days using the app
Zapiet replied October 2, 2024

Hi, Kyrenia!

Thank you so much from the bottom of my heart! Your review meant a lot to me, and I'm so happy that I was able to assist you. Please do not hesitate to reach out to us if you have any questions or need help, we're always here for you.

Thank you once again, I greatly appreciate you!
Kristine

October 9, 2024

Very easy to use and if you get stuck, the support is amazing! Highly recommend. Thank you.

Beacon Farms
United Kingdom
23 days using the app
Zapiet replied October 10, 2024

Hello Holly,

Thank you for your kind words about our Zapiet - Pickup + Delivery app and its support team. I wish you an amazing launch!

All the best,

Sandy

October 22, 2024

great help from the support team

Cakery Copenhagen
Denmark
Over 1 year using the app
Zapiet replied October 24, 2024

Hi there! Thank you so much for taking the time to write such a fantastic review. It was a pleasure assisting you with the Zapiet - Pickup + Delivery app.

Feel free to reach out anytime you need help—we’re always here for you!

Warm regards,
Betty

September 5, 2024

Have you ever contacted any of the suport team ask for Laura who is great!

Design 4 print
Netherlands
3 months using the app
Zapiet replied September 8, 2024

Hi Sander!

Thank you for your kind words! I'm thrilled to read that you had a positive experience with our support team and app. 🙌

If you need any further help or have more questions, please feel free to reach out. We're here to help!

Wishing you a wonderful day!
Laura

August 30, 2024

Thank you for your support!

Blossom Moments
Canada
Over 4 years using the app
Zapiet replied September 2, 2024

Thank you Pavel!

So glad to have been able to help you update our Zapiet - Pickup + Delivery and get all of your rates up and working!

If you have any questions or need any further assistance, please send a message.

Warm regards,
Jessica

September 4, 2024

Very prompt and helpful - Thank you Klaudia

The Capitol Kempinski Hotel Singapore
Singapore
About 4 years using the app
Zapiet replied September 9, 2024

Thank you for your kind words!

I'm glad I could assist you promptly and help resolve the issue with your pickup and delivery rates. It turned out that one step was missing in the integration with Intuitive Shipping, and I'm happy we could get that sorted for you.

Please don’t hesitate to reach out if you need any further assistance!

Klaudia

November 17, 2024

The app is so easy to use. Better yet, I had an issue, and that is mainly because my offerings are unique; I reached out for support, and Leo was phenomenal with his support. He was very thorough, understanding, and patient and could fix all of my issues fairly fast.

Micro Acres OWB
United States
About 24 hours using the app
Zapiet replied November 20, 2024

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we figure out your settings, I know it was kind of specific and a bit tricky, but we were able to resolve it!!!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁