Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,295)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing pickup and delivery processes on Shopify, noting its flexibility and ease of use. It supports multiple customizable options and integrates well with Shopify POS, improving order management. The standout feature is the exceptional customer support, with a responsive and knowledgeable team that effectively resolves issues and improves user experience. Long-term satisfaction among merchants underscores the app's reliability and effectiveness.
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This is the easiest app I have had the pleasure to use, and Jessica is wonderful! The customer service is always amazing and will stick with you even if my website isn't working right! I appreciate them and this app so much!
Hi Allison,
Thank you very much for taking the time to leave such a lovely review!
I'm so glad that everything is now up and working with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Pavlo helped fix my issue quickly.
Hi,
Thanks so much for placing your review! I'm really glad I could help you out quickly. Don't hesitate to reach out if you ever need anything else!
Warm regards,
Pavlo
Jessica really helped me understand and configure my Zapiet. Thanks
Hi Raphaël,
It was really nice chatting with you and helping to get you back up and running with our Zapiet - Pickup + Delivery app!
Thank you for taking the time to leave a review and please do not hesitate to reach back out if you have any questions or need any further assistance.
Warm regards,
Jessica
Very handy app. Great customer support. 10/10 would recommend!
Jessica was particularly helpful and went way above the call of duty!
Hi Christina,
Thank you so very much for your lovely review!
It was my pleasure to help and get our Zapiet - Pickup + Delivery widget up and running on your site.
Any other questions or assistance, please do not hesitate to reach out!
Warm regards,
Jessica
I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be emailed to me. That was great so that I can review the information anytime later and didn't have to remember it. I love Zapiet - Pickup + Delivery and have been using for 7+ years. It works great for our online store and haven't found anything better for our needs. I would definitely recommend trying this app! Thanks to everyone at Zapiet and keep up the good work!
On behalf of Jeanette and our whole team, thank you for your 7+ years of loyalty, and your wonderful feedback! Your kind words about our team and our app really do mean a lot to us.
Best wishes,
Bogi
The customer support is the best Ive ever seen. Angelo help me with my issues with the check out and he validate that everything was working as expected.
Thanks again!
Hey Patricia!
Big thanks for the kind words! It's always been a pleasure to help you out! I'm really happy we got your rates up and running.
If you need a hand with anything else, just holler—we're always here for you!
Best,
Angelo
Really happy with my experience of the support! 10/10 recommend to anyone who needs help with fixing something in the app. Thanks to Pavlo, my site was up and running again in no time!
Hi Rasmus,
I appreciate your feedback, it's been a pleasure to read it!
I am happy to know my assistance was quick and effective, don't hesitate to reach us for any help!
Warm regards,
Pavlo
Pavlo saved the day for our business! Growing pains are tough and there is so much to this app, but he was patient and helped me realize what I had done wrong. Thank you so much Pavlo!
Hi,
Thank you for your warm words!
I’m really glad I could help — growing pains are part of the journey, and you’re doing great. Don’t hesitate to reach out if you need anything else! (:
Kind regards,
Pavlo
Great app and excellent customer service! Would highly recommend for anyone looking for a local delivery app. Works well with the zipcode app as well.
Hi,
It's been a pleasure to be able to assist you and resolve the reported issue. We're doing our best to ensure smooth experience for our merchants and end customers, and it is wonderful to see your appreciation of our efforts. Don't doubt you're welcome to message us if any assistance is needed.
Warm regards,
Pavlo
Pickup and delivery works very well in both online store and Shopify POS.
The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over.
Customer support was able to research both and help me navigate the process for both.
I look forward to using these 2 together in the future
Thank you for your review! Glad to hear our support team were able to guide you through using the app for both POS and your online store.
Best wishes,
Bogi
Zapiet