Reviews (1,460)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and comprehensive features. It's ideal for businesses offering local delivery and pickup, efficiently managing these operations and integrating well with other tools. Key features include customizable pickup times, delivery dates, and preparation times. The app also caters to complex delivery needs and multi-location brands. Merchants praise the exceptional customer support, the app's ability to enhance the checkout experience, and its provision of curbside pick-up, local deliveries, and click and collect services. When paired with the Rates By Distance app, it can calculate local deliveries by distance. Merchants commend the app for streamlining operations and boosting customer satisfaction.
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The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.
Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help!
- Herman
I had some issues with the store pick up setting. However, Diego was a great help and helped to solve this problem.
Hello Lara,
Thanks for leaving us this amazing review!
It was my pleasure to assist you with our Zapiet - Pickup + Delivery app if you ever have any other questions or require assistance do not hesitate to reach out back to us!
Best!
Diego
Great Support service, perfect app
Hi Osman,
Thank you for your kind words! We're delighted to hear that you're enjoying our Zapiet - Pickup + Delivery and that our support team could assist you effectively.
If you ever need anything else, don't hesitate to reach out.
Warms regards,
Ismail
AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10
Hi and thank you so much for leaving such a great review!
We will continue to work hard to earn the good things our merchants say about our team and our products
And if you ever need any help, you know we'll be there to help,
Steph
Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!
Hi Leslie,
Thank you very much for taking the time to leave such a lovely review!
It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Welcome to the Zapiet family!
Jessica
Very customizable app and support is top notch. Thank you!
Hi there,
It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app!
If anything else ever comes up, don't hesitate to reach out, our team is always happy to help
-Steph
unexceptional my friend María!
Thanks a bunch for your review!
I had a blast helping you with your store.
If you ever need anything down the road, don't hesitate to drop us a line here – we're always happy assist you 🌟🌟🌟🌟🌟
María
unistall before trial finish but their still will charge you the bill...when u complaint with shopify , their ask me talk to direct to app developer. WHen can get it the refund and who urs are going to contact? no receive any email from urs at all??
Hi there,
Sorry to hear that you were mistakenly charged before the end of your trial.
We have now issued a full refund and I have sent you an email directly in case you have any questions.
-Ronan
Ett utmärkt komplement till shopify när du har leverans av varor på särskilda dagar/ tider eller platser. Dessutom en enastående service! Tänk att få hjälp på 10 minuter en lördag kväll.
Hello Ingela,
I am happy to hear that you not only find our app useful, but are also satisfied with our service and support.
You are definitely welcome to message us any time you need our assistance. Thank you for being with us!
Warm regards,
Pavlo
The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!
Hi Kathy,
Thank you very much for taking the time to leave a review
It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica