Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,660)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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Amazing support team. They are super responsive and will take the time to understand and find solutions for your problem. The app itself has all of the functionality we need to handle pick up and delivery orders.
Hi Emma,
Thank you so much for the kind words! We're so happy to hear that our support team was able to help and that the app is working well for your pickup and delivery orders. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!
Have a great day!
Angelo
Excellent customer service! I integrate the shipping date selector on my site and it is a great feature!
We appreciate the positive feedback! It’s great to hear that the shipping date selector is adding value to your site.
If there’s anything else we can assist with, don’t hesitate to let us know!
-Leo
Timely responses, good support. We do a lot of business through local delivery routes, and unfortunately Shopify doesn't have great native functionality for this, but the Zapiet app makes this easier and more intuitive for our customers.
Hi,
Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes.
Best wishes,
Zapiet team
The support was super helpful and was able to resolve my issue. Great job!
Hi Joseph!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support helpful and I was able to set up your rates correctly!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me.
Leo
Very prompt assistance Kristine and she resolved the issue very quickly.
Hey there,
Thanks a bunch for the kind words and taking the time to leave a review! I’m glad we were able to answer all your questions regarding our widget!
If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!
Cheers,
Kristine
Outstanding customer service! Answered our questions quickly and helped us with a few special asks. :)
Hi Kristen,
Thank you very much for writing such a wonderful review!
I'm glad I was able to assist you and provide a positive support experience! If you ever have further questions, don't hesitate to reach out!
-Steph
Great app and excellent support.
Hi Thomas,
Thank you so much for taking the time to leave us a review! It was our pleasure to help, and I'm so glad we were able to get you rates at checkout all sorted. (:
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Have a great day!
Angelo
Jessica with Zapiet is one of the best support agents/experiences I've ever had. We have a lot of apps that we use with Shopify and every time I need help I email and immediately get a response and she even makes updates for me which is super helpful when we're moving quickly and time is limited. The solution is super flexible and has worked perfectly for our complex shipping and delivery needs. I HIGHLY recommend using this app.
Hi Evan,
Thank you so much for your wonderful review! It’s been a pleasure assisting you, and I’m so glad to hear that our support and our Zapiet - Pickup + Delivery app have made things easier for you, especially with your complex shipping and delivery needs.
If you ever need anything else or have more updates, don’t hesitate to reach out – we're always here to help!
Thanks again for the recommendation, it truly means a lot!
Jessica
App does what it should. The support is exceptionally good, very helpful and solution-oriented.
Thank you for your kind review!
We're glad to hear Zapiet - Pickup + Delivery is working well for you and that our support team has been helpful. We're always here to assist and appreciate your feedback!
- Sandy
Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.
Hi Jennifer,
Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help!
-Jeanette