Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,689)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

Edited February 23, 2016

Fantastic Support! Other app and software companies can learn a thing or two about customer service from Andy and his team. Our store has some specific requirements and conflicts but Andy jumps right in and knocks them all out. Great Job!

Update:
I have to give them another 5 STARS. We had issues today with that app that were not even caused by their app but by conflicts with another app and our our settings and Andrew replied to every email within minutes and kept hammering at the issue into he found out what it was. It's all about support for us and customer service and we are pleased in every way. THANK YOU!

Theofficecake
United States
Almost 2 years using the app
May 18, 2015

The app is brilliant and we upon install encountered a few bugs. Andrew responded within minutes and resolved the issue. The communication was very professional and quick. If this app solves an issue for you, we can only recommend it!

BRODRENE BASSE
Denmark
Almost 2 years using the app
January 26, 2024

extremely helpful, through & friendly

HertfordCakeCo
United Kingdom
Almost 2 years using the app
Zapiet replied January 29, 2024

Hi James,

It was delightful chatting with you, and I appreciate you taking the time to leave a review.

If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help.

Kind regards,

Jessica

February 11, 2021

The best app in the app store for pickup and delivery features. easy to understand and maintain. Thanks.

Cupcake Central
Australia
Almost 2 years using the app
Zapiet replied February 17, 2021

Hi there,

Thank you so much for your glowing review!

We're pleased to hear you find the app easy to use, we aim to make the app as user-friendly as we can whilst also offering plenty of features :)

Best wishes,

Bogi

September 21, 2023

Great support. Love the app.

Ketodelia Bakery
Canada
Almost 2 years using the app
Zapiet replied September 25, 2023

Hi there,

Thank you for your review, it's very much appreciated

It was my pleasure helping you last week with our Zapiet - Pickup + Delivery app, including css coding to change the colour of the active method on your cart page.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

November 1, 2016

First, this is a great app that works perfectly. We were looking for a solution to manage our in-store pickup process, and using this app turned out to be the right choice.

Second, the support team is awesome: requests are handled timely and beyond expectations.

Cambuza
France
Almost 2 years using the app
March 22, 2022

The onboarding process was brilliant! And the support team is wonderful. Now we're waiting for the first orders to see how it works.

Glaze
United States
Almost 2 years using the app
Zapiet replied April 8, 2022

Hi there,

Thanks for your lovely review! It was our team's pleasure to get you onboarded to the app.

Best wishes,

Bogi

November 17, 2022

We use this app to schedule deliveries for our food cart. We find it easy to use and the support team is responsive and great to work with!

Bend Breakfast Burrito
United States
Almost 2 years using the app
Zapiet replied November 21, 2022

Hi Valerie,

Thank you for taking the time to write us a review, we're always ecstatic to hear from our merchants.

It's great to see that you are happy with our Store Pickup + Delivery app. Should you need any further assistance, we'll be there and happy to help!

Stephane

May 1, 2023

This app has a lot of capabilities and the Zapiet support team really partnered with me to make sure that I could get the app functioning around all of my business rules. They were super fast and helpful!

catchmewhenyoucan
United States
Almost 2 years using the app
Zapiet replied May 1, 2023

Hello David,

Thank you for taking the time to write this review!

It was a pleasure helping you configure your settings to match your requirements. We'll be near if ever we can help you with anything else.

All the best,

Sandy

June 1, 2021

Brand new Customer here, Zapiet has been extremely helpful in helping me customize this specific app to fit my website's needs. They have the best customer support anyone could ever as for in Marija and Sandy with the fastest responses and immediate solutions. Wish I could give more than a 5-star rating.

GLOWSECRET
Kenya
Almost 2 years using the app
Zapiet replied June 7, 2021

Hey there,

Wow, more than 5 stars—thanks so much! We really appreciate your kind words.

I'm so glad we were able to help you set up the store according to your needs.
Let us know if there's anything else you need—we're here for you.

Wishing you a lovely day,

Marija