Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,659)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

February 11, 2021

The best app in the app store for pickup and delivery features. easy to understand and maintain. Thanks.

Cupcake Central
Australia
Almost 2 years using the app
Zapiet replied February 17, 2021

Hi there,

Thank you so much for your glowing review!

We're pleased to hear you find the app easy to use, we aim to make the app as user-friendly as we can whilst also offering plenty of features :)

Best wishes,

Bogi

December 14, 2023

Great support!

Cubegreens
Sweden
Almost 2 years using the app
Zapiet replied December 16, 2023

Hi Lill,

Thank you for taking the time to leave a review!

It was an absolute pleasure chatting with you and ensuring that the local delivery minimum order amount was accurately added into our Zapiet - Pickup + Delivery app, along with updating you to the latest version.

Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Warm regards,
Jessica

November 1, 2016

First, this is a great app that works perfectly. We were looking for a solution to manage our in-store pickup process, and using this app turned out to be the right choice.

Second, the support team is awesome: requests are handled timely and beyond expectations.

Cambuza
France
Almost 2 years using the app
March 22, 2022

The onboarding process was brilliant! And the support team is wonderful. Now we're waiting for the first orders to see how it works.

Glaze
United States
Almost 2 years using the app
Zapiet replied April 8, 2022

Hi there,

Thanks for your lovely review! It was our team's pleasure to get you onboarded to the app.

Best wishes,

Bogi

November 17, 2022

We use this app to schedule deliveries for our food cart. We find it easy to use and the support team is responsive and great to work with!

Bend Breakfast Burrito
United States
Almost 2 years using the app
Zapiet replied November 21, 2022

Hi Valerie,

Thank you for taking the time to write us a review, we're always ecstatic to hear from our merchants.

It's great to see that you are happy with our Store Pickup + Delivery app. Should you need any further assistance, we'll be there and happy to help!

Stephane

June 1, 2021

Brand new Customer here, Zapiet has been extremely helpful in helping me customize this specific app to fit my website's needs. They have the best customer support anyone could ever as for in Marija and Sandy with the fastest responses and immediate solutions. Wish I could give more than a 5-star rating.

GLOWSECRET
Kenya
Almost 2 years using the app
Zapiet replied June 7, 2021

Hey there,

Wow, more than 5 stars—thanks so much! We really appreciate your kind words.

I'm so glad we were able to help you set up the store according to your needs.
Let us know if there's anything else you need—we're here for you.

Wishing you a lovely day,

Marija

February 14, 2022

I use this app to allocate orders across locations based on customer postcode. The app itself works great but what I really like is that the support is second to none. Quick to respond, happy to go into the app and fix code where needed, and generally very positive and helpful no matter how basic my questions or obvious it is that I have done something incorrectly. If this app brings the functionality you need its worth a try.

The Source Bulk Foods UK
United Kingdom
Almost 2 years using the app
Zapiet replied February 14, 2022

Hi there,

It was lovely chatting with you this evening and thank you very much for your kind words.

As mentioned, if you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

August 24, 2023

First of all, the customer service alone should be reason enough to choose this app. Any issue we've encountered has been promptly responded to and resolved by going above and beyond.

As an online shop with food sales, we could not function without the Zapiet App. It allows us to customize everything we need for pick up and delivery. Specific pick-up times, delivery dates, and most importantly preparation time which allows us to put together the freshest ingredients and fresh bake custom orders.

Fat Sparrow Group
Canada
Almost 2 years using the app
Zapiet replied August 29, 2023

Hi Deanna,

Thank you for your review and very kind words

It was my pleasure helping you yesterday to make sure that everything was working on your new theme with our Zapiet - Pickup + Delivery app.

If you need any further assistance or have any questions, please do not hesitate to send a message.

Cheers,
Jessica

February 25, 2021

I highly recommend this app. Customer support was fast to respond and help me with the setup. Now everything is working smoothly :)

Fabricville
Canada
Almost 2 years using the app
Zapiet replied March 2, 2021

Hi,

Thank you for your review! Glad I was able to help you quickly today :)

Best wishes,

Bogi

May 24, 2017

Great app. Fantastic customer service. Highly recommended.

Peticular
Australia
Almost 2 years using the app