Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,659)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited December 4, 2022

The service we received from the Zapiet Store Pick up + Delivery team was excellent (Clemency- Thanks! Stephanie- Thanks!) We wanted to hide pick up times during Christmas Week and especially on 12/24/22 because we are closing early on that day (which is Christmas Eve). I did a work around and cut off pick up on every Saturday at 2 pm in December but thats not great for busy Saturdays. I reached out to Zapiet explaining that we want to hide pick up time slots on a particular date. They fixed it up in a jiff. Thank you! from, FATAPPLE'S Bakery - Berkeley & El Cerrito California USA

FATAPPLE'S Restaurant & Bakery
United States
Almost 2 years using the app
Zapiet replied December 6, 2022

Hi there!

Clemency here, thank you so much for taking the time to write such a lovely review :)

It was a pleasure working with you, I'm so glad we were able to help! If there's anything else we can help with, please do not hesitate to reach out!

All the best,

Clemency :)

May 29, 2020

Aaron the specialist helped me config the app and build a smooth checkout user experience based on complex pickup and delivery logic. Thank you Zapiet!

Hui Patisserie
United States
Almost 2 years using the app
January 12, 2024

Great app and very easy to work with.

POPPartyballoons
United States
Almost 2 years using the app
Zapiet replied January 14, 2024

Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

Edited April 12, 2019

They were quick to respond and were so helpful in solving issues with a changed theme on shopify. Customer service was great!

Grateful Cratefulls
United States
Almost 2 years using the app
July 14, 2023

We only use a small subset of the functionality of this app - the ability for customers to select a delivery date for their orders - but it works very well for us. The most important things is the quality of the customer support. Their team (notably Kitty) have gone above and beyond for us multiple times to help with customised solutions to problems specific to our business.

My Supper Hero
United Kingdom
Almost 2 years using the app
Zapiet replied July 19, 2023

Hi Guys,

Thank you so much for leaving us a wonderful review! It is great to hear Zapiet- Pickup + Delivery has been able to help your store.

We are always more than happy to help, so you know where we are if you need anything else.

Best wishes,

Kitty

February 23, 2018

If you offer pick up and local delivery this really is an APP you can’t be without.

The support is second to none, Sam has always been just an E-mail away with advice and and helping hand along the way. Carlsberg don’t make Shopify Apps but if they did......

Top APP... Top guys.

Bromfield
United Kingdom
Almost 2 years using the app
July 26, 2020

I used this app for Local Delivery, It had almost all the features that I needed except one small feature to select a region from a dropdown list instead of typing the exact postal code or city name etc.

Other than that, the App is simply great and saves you a lot of time.
Support is very nice, Pamela Toni was great to answer all my queries and provided me much needed assistance. She made me love this app. :)

Monviso Trading Store
United Arab Emirates
Almost 2 years using the app
September 26, 2018

Excellent app. As a small business we rely on this app working to provide pick up, shipping and delivery to our customers. Andy and the team are amazing and work around the clock to resolve any issues.

Rebel Raw
United States
Almost 2 years using the app
September 25, 2021

Zapiet support is wonderful. Always cheerful and patient. I also learn more and more about how useful this app is in my checkout process. Thank you!

S3 Meats
United States
Almost 2 years using the app
Zapiet replied October 4, 2021

Hi there,

Thanks so much for your lovely words!

It is our pleasure helping you in exploring an making the best of our app.
We're here should you need anything else!

Have a lovely day,

Marija

June 1, 2023

Quick and friendly support team. Lot's of configurable options which really helps match our operations flow.

MyOfficeMenu.com
United States
Almost 2 years using the app
Zapiet replied June 5, 2023

Hi Mark,

It was my pleasure helping you today with the preparation times and cut-off times for our Zapiet - Pickup + Delivery app

If you have any other questions, please do not hesitate to reach back out.

Thanks,
Jessica