Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,689)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

September 26, 2018

Excellent app. As a small business we rely on this app working to provide pick up, shipping and delivery to our customers. Andy and the team are amazing and work around the clock to resolve any issues.

Rebel Raw
United States
Almost 2 years using the app
September 25, 2021

Zapiet support is wonderful. Always cheerful and patient. I also learn more and more about how useful this app is in my checkout process. Thank you!

S3 Meats
United States
Almost 2 years using the app
Zapiet replied October 4, 2021

Hi there,

Thanks so much for your lovely words!

It is our pleasure helping you in exploring an making the best of our app.
We're here should you need anything else!

Have a lovely day,

Marija

June 1, 2023

Quick and friendly support team. Lot's of configurable options which really helps match our operations flow.

MyOfficeMenu.com
United States
Almost 2 years using the app
Zapiet replied June 5, 2023

Hi Mark,

It was my pleasure helping you today with the preparation times and cut-off times for our Zapiet - Pickup + Delivery app

If you have any other questions, please do not hesitate to reach back out.

Thanks,
Jessica

January 12, 2024

Great app and very easy to work with.

POPPartyballoons
United States
Almost 2 years using the app
Zapiet replied January 14, 2024

Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

February 20, 2019

I have been using this app for physical pick ups at pop up locations for farmers markets as well as delivery scheduling. Over the course of the past year I realize how I cannot do without this app. This has helped me set up streamline my workflow and customer service is outstanding!

Nonna's Family Kitchen
United States
Almost 2 years using the app
February 8, 2022

This app saved me SO much time as I no longer have to email each customer to set up a pickup date/time. Also, Sandy was so helpful and kind! Thank you!

By Two Fields
Canada
Almost 2 years using the app
Zapiet replied February 8, 2022

Hello there,

We're happy that our app is able to save you time, and make your order management easier!

It was a pleasure talking to you, please don't hesitate to reach back if ever you need.

Wishing you all the best,

Sandy

December 28, 2023

Great after support which is essential for a non-developer. Easy to use and even if I got stuck, multiple times it was resolve by the support team

Voilà Patisserie
Malaysia
Almost 2 years using the app
Zapiet replied January 1, 2024

Thank you for your kind words!

We're thrilled to hear that our support has been helpful for you as a non-developer. Providing reliable support for Zapiet - Pickup + Delivery is always our priority.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Cheers,
Klaudia

February 3, 2016

The app is easy to integrate, and the things that you need help with is getting delt with swiftly via support. The app looks good and solve many of the issues we are facing when it comes to delivery options. Recommended!

Bondens Kasse
Norway
Almost 2 years using the app
Edited February 6, 2025

Support is really good actually. Angelo helped me figure out some configuration issues to only include select products for instore pickup. We sell super heavy items like Pottery Kilns and always ship freight, this helped us remove those from instore pickup.

This app is the best, so much better than the native basic instore pickup feature in Shopify. You have way more control over things and the support from Zapiet was killer. They helped me get it dialed in fast and even fixed a few things to improve the customer experience that they noticed like instead of "shipping" it said "instore pickup" etc. That stuff was broken from another app I installed and they not only noticed it but updated it for us. Good peeps, great app.

sheffield-pottery
United States
Almost 2 years using the app
Zapiet replied July 24, 2023

Hi Tim,

Thank you for your kind words! That is an amazing review, and it made our day! (:

I'm so happy to hear that we could help you get your conditional activation set up for your pickups. . It’s always a pleasure to assist our customers, and we’re glad everything worked out smoothly for you. If you need any further assistance, don’t hesitate to reach out. We’re here to help!

Cheers!
Angelo

September 1, 2021

Great app to help with our next day delivery feature! Clear for customers to see which shipping/delivery method as well.

BIGG & THICC
Australia
Almost 2 years using the app
Zapiet replied September 1, 2021

Hi,

Thank you for leaving us your feedback! It's awesome to hear you're enjoying the features of the app :)

Best wishes,

Bogi