Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

February 20, 2019

I have been using this app for physical pick ups at pop up locations for farmers markets as well as delivery scheduling. Over the course of the past year I realize how I cannot do without this app. This has helped me set up streamline my workflow and customer service is outstanding!

Nonna's Family Kitchen
United States
Almost 2 years using the app
February 8, 2022

This app saved me SO much time as I no longer have to email each customer to set up a pickup date/time. Also, Sandy was so helpful and kind! Thank you!

By Two Fields
Canada
Almost 2 years using the app
Zapiet replied February 8, 2022

Hello there,

We're happy that our app is able to save you time, and make your order management easier!

It was a pleasure talking to you, please don't hesitate to reach back if ever you need.

Wishing you all the best,

Sandy

February 3, 2016

The app is easy to integrate, and the things that you need help with is getting delt with swiftly via support. The app looks good and solve many of the issues we are facing when it comes to delivery options. Recommended!

Bondens Kasse
Norway
Almost 2 years using the app
September 1, 2021

Great app to help with our next day delivery feature! Clear for customers to see which shipping/delivery method as well.

BIGG & THICC
Australia
Almost 2 years using the app
Zapiet replied September 1, 2021

Hi,

Thank you for leaving us your feedback! It's awesome to hear you're enjoying the features of the app :)

Best wishes,

Bogi

February 20, 2020

This app solved a complicated shipping issue we required for a quick launch date and the support was so amazing! They helped us the entire way though getting it installed and helping us test different variables. They really saved the day all while being so friendly the whole time too! Can't reco enough :)

Rebelstork
Canada
Almost 2 years using the app
January 15, 2021

All the settings and restrictions we needed to run a very complicated holiday operation, fulfulling in one location for pickup at another. Some of the beta settings still need improvement (limiting pickups/delivery per window), but support has been very responsive. Constantly adding new 3rd party delivery services too.

Bi-Rite Market
United States
Almost 2 years using the app
Zapiet replied January 18, 2021

Hi there,

Thanks for taking the time to leave your feedback on the app and our support!

It's really good to hear what you think of the newer features too, we'll keep aiming onwards and upwards. If there is anything else I can help you with please let me know :)

Bogi

Edited November 15, 2017

Not only does this app work flawlessly but we received phenomenal support from the Zapiet team! Thanks in particular to Sam, for helping us achieve the results we desired.

Honestly, if you’re going to get one app on Shopify — make it this one!

Shopbrika
Canada
Almost 2 years using the app
July 29, 2022

Application qui remplit toutes ses fonctions, très facile d'utilisation. Nous l'Utilisons aussi avec Delivery rates by zipcode, ça fonctionne très. Super service client, rapide et disponible!

Cool&Simple - FR
Canada
Almost 2 years using the app
Zapiet replied August 4, 2022

Bonjour Constance,

J'ai été ravie de discuter avec vous aujourd'hui ! Je le suis tout autant de lire que vous êtes satisfaite de nos applications.

N'hésitez pas à m'écrire de nouveau,

Sandy

October 26, 2020

If you want to experience the perfect local pickup and delivery app for Shopify we can strongly recommend using the Store Pickup + Delivery app by Zapiet. The service to assist with Shopify integration or rates issue is 5 star excellent.
Well done to the Zapiet team! Especially to Charlie :-)

AvoFit
South Africa
Over 1 year using the app
May 13, 2023

5 out of 5! Shout out to Agent Chloé with giving incredible expertise and customer service! Zapiet customer service is responsive, and have shown to go above and beyond to get a direct solution to the problem. If you're uncertain they're worth a try based on that alone!

Stôk Floral & Design
Canada
Over 1 year using the app
Zapiet replied May 17, 2023

Hi Alison,

It was my absolute pleasure assisting you today. I'm really glad our app does everything you need it to do and that you continue to use it.

Thank you for the awesome review and your kind words, I really appreciate it.

I'm here, should you need anything else.

Have a great day,
Chloé