Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited May 29, 2023

Outstanding technical support I received from Raji. I recently had an issue with my Zapiet account, and Raji was able to quickly and effectively resolve the issue.

Raji was incredibly helpful and knowledgeable. They took the time to understand my issue and then worked with my template specifically to find a solution.

I am so incredibly impressed with the effort level and technical abilities of Raji. They went above and beyond to help me, and I am so grateful for their assistance. As a result of Raji's help, I will be a Zapiet customer and advocate for life. I am confident that I can always count on Zapiet to provide me with the excellent customer service I have come to expect.

Thank you again for Raji's outstanding support. I highly recommend them to anyone who needs help.

1-800-GOFRUIT
United States
Over 1 year using the app
Zapiet replied May 29, 2023

Hi Nicholas,

Thank you so much for the outstanding review! I greatly appreciate your kind words and am thrilled that you enjoyed the technical support you received regarding Zapiet ‑ Pickup + Delivery.

We are grateful for the opportunity to assist you and thrilled to have you as a valued Zapiet customer.

Should you require assistance with Zapiet apps in the future, please don't hesitate to reach out. We are always here to help!

Warm regards,

Ismail Raji

March 1, 2021

Honestly such a fantastic app! I want to shoutout Bogi, who has been the most helpful person when it came to assisting me with the setup and I have absolutely no complaints with it. It’s a game changer.

Platter Up Co
Australia
Over 1 year using the app
Zapiet replied March 2, 2021

Hi!

Great working with you and glad I could help to get things running on your store : )

Best wishes,

Bogi

Edited January 25, 2024

Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!

Sugar in Bloom Cupcakes
United States
Over 1 year using the app
Zapiet replied August 9, 2023

Hey Mel,

I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.

If you ever need more help, don't hesitate to reach out to our team.

We're always here for you.

Best wishes!
Diego

June 2, 2020

Great app and awesome support when we need it. Thank you! Ran into a couple of issues but support was able to fix it quickly.

Celebration Box NZ
New Zealand
Over 1 year using the app
March 22, 2022

My questions were answered and I left with the info I needed. Thank you for your support in this matter.

Bread by Us
Canada
Over 1 year using the app
Zapiet replied April 8, 2022

Hi there,

You're welcome! Thanks for taking the time to leave this review.

Best wishes,

Bogi

December 7, 2021

One of the most useful and amazing app out there! It's enabling our small business to have all the different ways of selling (via shipping, delivery and pickup), without any of the traditional headaches :) And I would like to applause their Support! top notch! always to efficient, nice and empathetic. I highly recommend Zapiet!

Bonjour Bakehouse
United States
Over 1 year using the app
Zapiet replied December 10, 2021

Hi Ingrid,

Our team is so happy to hear about the impact that our app has had on your business.

We are always happy to help. If you need anything, please do not hesitate to reach out!

Thank you for the amazing review,

Klaudia

November 17, 2023

Amazing customer service. I can't ask for anything better than this

Bathhouse Trading Company
United States
Over 1 year using the app
Zapiet replied November 20, 2023

Hi Keegan,

Thank you for leaving your view, it's very much appreciated

It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Kind regards,
Jessica

October 18, 2018

Zapiet's Store Pickup + Delivery app has been crucial for our online business. On top of that, their support team has been nothing but helpful. They've gone above and beyond to make sure our site is working correctly in time for the holidays, even making time to schedule a phone call in spite of the 8 hour time difference. We can't say enough good things about this app and the team that makes it happen!

Luke's Local
United States
Over 1 year using the app
October 20, 2023

We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.

momotime.ch
Switzerland
Over 1 year using the app
Zapiet replied October 23, 2023

Hi Phuntsok!

Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app.

-Veno

June 12, 2020

This app is the core of our business. Without the organization of pickup and delivery, we would have a very hard time. Although issues come up here and there, the support team always helps out in the end. They are busy with requests so it may take a while.

Mai Choy Grocery 买菜批发网购群
United States
Over 1 year using the app