Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

February 23, 2023

Great app to manage local deliveries. I did a feature suggestion and it got implemented within a week. Awesome service.

Mublio
Netherlands
Over 1 year using the app
Zapiet replied March 6, 2023

On behalf of our Zapiet team, thanks for leaving such an amazing review!
We are always on the lookout for new features for our Zapiet - Pickup + Delivery app and we're happy that we could implement them for you!

Please reach out to us if you need anything else!

Cheers,

Krystabel

March 4, 2021

Just installed the app and had a little trouble integrating into our theme. Robert, from their support team, was amazing! He responded quickly, was able to solve the issue and got us up and running, easy! I'm really looking forward to giving my customers the ability to choose their pickup times via calendar. Thanks!!

Bronté Bakes
United States
Over 1 year using the app
Zapiet replied March 9, 2021

Hi there,

It was a pleasure assisting you and we're super glad to hear that you're all up and running :)

Speak soon!

Robert

May 7, 2020

This is a brilliant app, saved us money and time - really useful for our new online shop we are working on. I had some questions and emailed support (got Andy) and he was quick, efficient and went above and beyond - just brilliant! thanks for sorting, saved me a few hours figuring this out.

Westmorland Family
United Kingdom
Over 1 year using the app
Edited January 4, 2023

Brilliant support! My problem was solved in matter of minutes by real person. Thanks to Jelizaveta for her awesome help.

Tile Lane
Australia
Over 1 year using the app
Zapiet replied May 24, 2021

Hi there,

Thanks for your review! It was a pleasure to work with you, and glad you're enjoying our app!

Best wishes,

Robert

March 27, 2018

Awesome customer service and easy to use app ! Thank you so much !!

Ishop Reunion
Réunion
Over 1 year using the app
Edited April 11, 2020

Fantastic customer service, always responsive, app allows us to do exactly what we need in terms of local delivery and pick up.

Domestique Wine
United States
Over 1 year using the app
March 22, 2023

Great support! Helped me with my issue quickly and in a professional way. Recommended over other options.

Farm.One
United States
Over 1 year using the app
Zapiet replied March 22, 2023

Hello Robert,

Thank you for taking the time to leave us this lovely review ! Don't hesitate to contact us again if you have any more questions about our Zapiet - Pickup + Delivery app and we'll be happy to assist you :)

All the best,

Sandy

Edited January 31, 2023

Super helpful customer service! I was having an issue connecting FedEx to my account and they helped through every step to get this resolved!!

Lizzie Bee's Flower Shoppe
United States
Over 1 year using the app
Zapiet replied February 1, 2023

Hi there!

It was a pleasure assisting you with your FedEx rates 💚 we are always happy to assist so do not hesitate in reaching back here should you need anything else!

Wishing you a nice day,

María

Edited July 29, 2020

I would recommend this app to anyone that owns their own business and want to offer local delivery or in-store pickup. They are great at helping you out when you first get started to make sure that everything is set up correctly and working as well. If you ever have a problem they are on it right away.

Nutrishop Mountain View
United States
Over 1 year using the app
February 11, 2019

I was getting SUPER frustrated when our check out button wouldn't work the day we were going to launch our Valentines day product for local delivery. Thankfully, Andrew came in to save the day! Not only did he fix our issue, but also edited the widget so it would match our brand better. So thankful for amazing customer service that goes the extra mile! Thank you Andrew!

Sugar + Spoon
United States
Over 1 year using the app