Reviews (1,735)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex pickup and delivery logistics, enhancing customer experience and streamlining operations. It offers extensive customization and an intuitive backend, ideal for unique shipping needs. The support team is frequently praised for being responsive and knowledgeable, quickly resolving issues and improving reliability and user-friendliness. Recommended for optimizing delivery and pickup services.
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The app is super helpful for my website and the whole team is great and very responsive excellent customer service.
Had some issues with my new theme and he jumped right in and took care of them so everything works smoothly.
After hours and hours of trying to figure out what was wrong with the widget. I started to realize that there was nothing wrong with the widget but my theme. Krystabel did so awesome in figuring out what was wrong. Definitely would have saved me so much time had I asked in the beginning. Great and lightening fast customer service! A+++
Hi Crystal,
Thanks for such an A+++ review!
It was a pleasure helping you out with our Zapiet - Pickup + Delivery widget and glad I was able to save you some time.
We try ...
We use Zapiet to set the collections, deliveries and the postal orders we do. The app is great and easy to use but if you have an issue, the support is phenomenal!
Hi Laure,
Thanks for your review!
I'm glad you find the app easy to use and that we could help you out quickly.
Enjoy the day :)
Jayne
Fantastic quick support. Cant fault the level of customer service and detailed replies received. thank you
Hi there,
Thank you for the lovely review!
I am glad I could assist you on live chat with configuring our app's settings to best facilitate local delivery on your store.
...
We have been using this app for a year now and it works fine. Recently we made some changes and could figure out what was wrong. After contacting support they helped us right away and solved our problem. We are very satisfied.
Hi there,
Glad to hear we could help you out of a pickle! Thank you for taking the time to leave us this feedback!
Best wishes,
Bogi
Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.
Hi Victoria!
Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please ...
Gives me the control I need with pickup, delivery, lead times, etc. Support has helped me on multiple occasions!
This app has been great, the setup instructions are very clear, so it's easy to get set up and running. Our shop has needed to use this app in some unorthodox ways, but their support has been excellent in getting it to work for our needs. They always respond in a timely manner and there has not been one instance where they were not able to resolve my issues. Truly a must have app for any shop.
Hi!
Lovely to hear your feedback, thank you for sharing your experience of setting the app up & working with our support team!
Best wishes,
Bogi
Fabulous Customer service!
Thank you for your review Jaclyn!
It was my pleasure helping you to set up your rates and locations for our Zapiet - Pickup + Delivery app
If you have any other questions ...
Installed the app and realise it has some issue with the country Laos. Then the support team Andy and Sam went the extra mile for our shop to update their system and make every works perfectly. The app itself is AWESOME as well. Easy to use, easy to maintain and no hassle. Two Thumbs Up for them and highly recommended!