Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

November 24, 2023

We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.

Chorlton Cheesemongers
United Kingdom
Over 1 year using the app
Zapiet replied November 29, 2023

Hello Christopher,

I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review!

We'll be near, if ever there is anything else we can help you with.

All the best,

Sandy

Edited December 1, 2024

Great support from Anggy & Leo

Furniture Reuse
United Kingdom
Over 1 year using the app
Zapiet replied June 15, 2023

Thank you very much for taking the time to review our Zapiet - Pickup + Delivery app.

I was our pleasure assisting you.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Anggy & Leo

June 16, 2020

I recently added this app to my Shopify store as this appeared to be the only product that could fulfil all my requirements for both shipping and collection. It was through the trial period that I made contact with the support, they have been excellent! If you want a great product with great support, look no further.

Birtwistles Catering Butchers
United Kingdom
Over 1 year using the app
September 25, 2020

It was quite confusing with the various features that this application offers, but after the 1 hour consultation session, it helped me to clear up the problems I faced, and helped me to understand on how to use the application better. Bogi, my professional consultant assigned to me, was very friendly and helpful, and gave advice and alternatives to problems that Zapiet couldn't implement. Overall, I would recommend this application to anyone who wants a more streamlined approach with rich features!

The Florte
Singapore
Over 1 year using the app
Zapiet replied September 25, 2020

Hey Ashton,

It was my pleasure to guide you through the setup of Store Pickup + Delivery, glad I was able to clear up your problems and answer your questions!

Bogi

Edited June 7, 2022

Amazing app, and amazing team ! Customer support is incredible! They were able to help me implement custom condition in less than 24h. The condition I was looking for was not readily available through the app, therefore they had to created one for me.
To be precise, we were able to create a condition where: x item can't be sold if y item is not in the cart. So thankful for their help ! Update: June 7 2022,
Had another issue, and it was solved within the hour ! Honestly, the best customer service out there!

Sandwicherie Sue
Canada
Over 1 year using the app
Zapiet replied March 18, 2022

Hi there,

Thank you for the amazing review!

I'm glad we were able to assist you with the custom condition.

Should you need anything else, please do not hesitate to reach out 😊

Kindest regards,
Klaudia

February 15, 2022

Best app for delivery, pick-up and shipping. Very rich in features including multi-location snd inventory sync. Great prompt live support.

ElephantPlate
United States
Over 1 year using the app
Zapiet replied March 7, 2022

Hi there,

Thank you for your kind review,

Glad to hear you like our app's features & our level of support!

Best wishes,

Bogi

October 20, 2015

This has been essential to our Brick-and-Morter Appliance Store. We needed a very simple way to have the customer choose In-Store pickup. Before this app, we had to ask the customer to enter our store's Zip so the sales tax would calculate correctly. As you might expect, the customer never did. When a customer chooses In-Store at the cart now, this app prefills your store's address and hides it, so they are only entering e-mail and phone number information. The app developer, Andrew, has been very responsive and helpful also with a few caveats related to our theme. This was a life-saver!

Mazer 3
United States
Over 1 year using the app
March 20, 2020

Simple to use, lot's of features for store pick up and delivery. Inventory sync with Shopify is a huge plus. I would recommend to give it a trial.

The Vapory
Canada
Over 1 year using the app
January 14, 2022

We have been using this app for over two years, it has helped us with many complicated delivery situations, super nice system, great customer service! Highly recommended!

Al Premium Food Mart - McCowan
Canada
Over 1 year using the app
Zapiet replied February 7, 2022

Hi there,

It was a pleasure assisting you today with your stores 🙏🏻 Please know that we are always happy to assist in any way we can and we appreciate your business!

Have a happy weekend,

Maria

May 2, 2023

I'm running multiple stores with this app and they deliver every time. They even helped me out with some customs stuff. Awesome support!

Dony Gourmet Store
Belgium
Over 1 year using the app
Zapiet replied May 3, 2023

Hi Ruan!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.

-Veno