Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,660)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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Really good and useful app. Amazing speed support, answer in 20 minutes and question solved. Thanks Andy and your team !
Kitty was extremely helpful on helping me with some errors on my website. Every-time I have an issue Zapiet always helps fix them smoothly.
Hi there,
Thank you for leaving us such a lovely review!
I am delighted to hear we have been able to support your store overtime.
You know where we are if you need anything else!
Best wishes,
Kitty
We've been using this app for about half a year now. There are still some limitations to the app (as with all apps) but overall, it has been very useful for our business and it's great that the team behind the app is working hard to roll out updates — we really hope they can figure out a way to include the delivery/pickup date on the Shopify packing slips and also allow us to choose a longer pickup/delivery window (currently it only allows a slot frequency of up to every 60 minutes). A special thank you to Ismail Raji (Senior Merchant Support), who has been very helpful and fast in helping us sort out some issues.
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us — For the packing slip, once Shopify supports order attributes in its template, we'll add a ready to use code snippet to our help centre so you can simply copy it and paste it to include the app details.
We've taken note of the delivery window frequency request and, hopefully, we can drop you an update on it in the near future.
Thanks,
Ismail
This app is really good, all the support staff are super friendly and Maria the support assistance was amazing and helped to solve the problem immediately.
Hello there,
Thank you for your lovely review! It was a pleasure helping you out today and I'm happy you're enjoying our app.
Wishing you a beautiful day,
Maria
Marija Belina availed an exceptional level of customer service and professionalism & as well as resolving my issues, she educated & walked me through the issues with the App that I was struggling with. She is an absolute credit to the company!
Hi there,
Thank you so much for the lovely review! I really appreciate your kind words.
It was a pleasure working with you—we're happy to help should you need us again.
Marija
I am a local business with a new business model, because of this customization is almost inevitable.
I have had the best support from the whole team at Zapiet, Robert, Ismail, Sam & Sandy.
I would recommend this app over anything else out there for the support, clear explanations and continuous follow up to all requests.
Try it, you wont be disappointed!
I compare this app as i compare an android phone to an iphone. This app has every function and they are still adding more. It is versitile and can be adapted to your needs. Their customer service is fast and very helpful. I would like to see a fixed price for long term users, as it can be seen as expensive long term. Highly recommended.
Jessica on support was amazing. Helped me in less than 10 min cannot say enough about how pleased i am with the support
Hi there,
It was so nice chatting with you and thank you very much for your kind words.
So glad to able to help and get your store up and running with our app.
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
clemency on customer support chat was so great... the app didnt do exactly what I needed for one thing and she was able to find a workaround... and worked around it with me! she even took on some of the work herself so it we could get it resolved quicker. she made sure all of my issues were fixed, and dindt rush to get off of the chat with me until they were! the same goes for jessica... I had a separate issue and she was so patient, making sure all of my issues were resolved and everything was working smooth.
Hi there,
It was an absolute pleasure speaking with you today, thank you so much for your kind words!
Should you ever need anything please don't hesitate to reach out to us :)
Hope you have a lovely day,
Clemency :)
Very helpful customer support
Hi!
Thanks a lot for taking the time to write us a lovely review
It was a real pleasure chatting with you and should anything else come up, we'll be there for you!
-Steph