Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,600)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

September 2, 2022

Jessica in customer service was such a big help. I'm someone who is new to this and she walked me though step by step

GoodFish Seafood
Canada
14 days using the app
Zapiet replied September 7, 2022

It was my pleasure helping you set up our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

March 1, 2023

Excellent service à la clientèle! Très rapide et efficace pour régler les problèmes. Bonne accompagnement dans toutes les fonctionnalités possibles. Je recommande.

Au Beau Pré
Canada
8 days using the app
Zapiet replied March 1, 2023

Bonjour Sarah,

Ce fut un plaisir de vous aider avec les différentes fonctions de notre application ; obtenir notre widget sur votre site, supprimer un code/app en conflit, les notifications par courriel, etc.

Si vous avez d'autres questions, n'hésitez pas à envoyer un message.

Merci,

Jessica

November 24, 2022

Best thing about this app is the support. These guys want you to be successfull and care about the customer. Pre sales, they listened to every question I had and walked me trough my product integration. Clean app. Easy to use. Gets the job done and was developed well.

Witherspoon Rose Culture
United States
6 days using the app
Zapiet replied December 3, 2022

Hi there,

Thank you for such a great review!

Our team takes pride in our work and genuinely wants all of our customers to succeed!

We are glad you got the support needed and that we managed to guide you through with your product integration with our Store Pickup + Delivery app.

Please reach out to us if you require further assistance in future!

Kindest regards,

Krystabel

February 7, 2022

Loved the personnel working with Zapiet. They were very helpful to get the store pickup and delivery set up.

generationspie
United States
6 days using the app
Zapiet replied February 8, 2022

Hi there,

Thank you for you kind words...it was lovely chatting with you and I'm so glad to have been able to help you get your store set up with our app!

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

Edited March 20, 2020

We developed a platform to quickly provide services to our region with prepared meals to face the COVID crisis. We had a few problems at first with the integration of this app (mainly due to our selected theme), but the Zapiet staff were quick and (4 out of 5) reliable to provide us with answers (if you can get your hands on Stephane - great guy!). We had deadlines to meet and they were a bit tight with meeting them, we had to give a few extra pushes - it seems there were also very busy on their side. All in all, things worked out great, deadlines were meat - with a few drop of sweat - and the functionalities are all working just fine! Thanks guys!

Les Flavoureux - Commande en ligne
Canada
4 days using the app
March 25, 2024

The SconeWitch
Canada
About 3 years using the app
Zapiet replied March 27, 2024

Hi Madeline,

Thank you for taking the time to review our Zapiet - Pickup + Delivery app!

It was nice chatting with you and getting our app up-to-date and also disabling the auto-select method on your cart page.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica