Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,696)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

October 22, 2024

Jeanette was efficient and effective at solving our problem when I contacted support! Not only did she trouble shoot it, she fixed it right away!

Shirley's Popcorn
United States
Over 4 years using the app
Zapiet replied October 24, 2024

Hello Pete, thank you for your wonderful feedback! I'm so glad I could help solve your problem quickly. If you ever need assistance again, don’t hesitate to reach out. I’m here to help! ❤️

November 21, 2024

I love the app. Very convenient. The customer service is prompt and knowledgeable. I use for almost 2 years!

Black Orchid Flowers
United States
Over 1 year using the app
Zapiet replied November 27, 2024

Hi,

Thanks for your glowing review! It's great to hear you're satisfied with the app and our support!

Best wishes,

Bogi

January 18, 2025

Kristine was so lovely, and so prompt. Her help solved the issue in only a matter of time. thank you so much

Tori’s Treats
Australia
About 1 month using the app
Zapiet replied January 21, 2025

Hi Tori,

It was so lovely to speak to you too, and I am so happy we were able to get everything working in your store! Thank you so much for your wonderful review - it made my day. (:

I hope you have a wonderful day!
Kristine

November 15, 2024

They help me to solve my issue very quick and easy. Thanks

Menta Flores 🇲🇽
Mexico
Over 3 years using the app
Zapiet replied November 18, 2024

Hi there,

Thank you so much for your review! I was pleased to help with Zapiet - Pickup + Delivery - I'm so happy everything worked! Please never hesitate to reach out to us if you need anything else. We are always here to help!

Have a wonderful day! :)
Anggy

October 30, 2024

Excellent service

Helped me get back up running in no time

Thank you.

Reg the Veg
United Kingdom
Over 4 years using the app
November 10, 2024

Kristine was really helpful in helping me setting up the parameters for my website. The shopify expert I hired was everything but an expert and without Zapiet, i could not have launch it

simplyfrench
United States
5 months using the app
Zapiet replied November 13, 2024

Hi Review team here is Kristine's reply:

Hi Emmanuelle,

Thank you so much for the 5 star review! 🤩

I greatly appreciate you! 😍 It was indeed a pleasure helping you with your store. Always remember that we're always here for you, Emmanuelle!

Take care & Stay safe! 🌺
Kristine

December 2, 2024

Excellent customer service! I integrate the shipping date selector on my site and it is a great feature!

ScottCakes
United States
5 months using the app
Zapiet replied December 8, 2024

We appreciate the positive feedback! It’s great to hear that the shipping date selector is adding value to your site.

If there’s anything else we can assist with, don’t hesitate to let us know!

-Leo

October 4, 2024

Actually had my issue resolved within a couple of hours, rather than being palmed off back to Shopify or another app (which is what I've come to expect from most support services).

Pressed Earth Juices
Australia
Over 6 years using the app
Zapiet replied October 8, 2024

Hi Zoe!

Thank you for taking the time to leave us a wonderful review! Super happy to hear that we were able to assist you with our Zapiet - Pickup + Delivery app. Please remember that we are always here to help with any further assistance you may need.

Have a great day!

Best regards, Betty

February 12, 2025

Angelo was the most professional and helpful person I have had the pleasure of speaking with in the entire shopify and shopify app community. I struggled with the pickeasy app for over 8 hours today and decided to switch to the zapiet apps, and Angelo was so thorough in helping me out, my shipping and delivery options are now exactly how I want them after being told I would not be able to make the integrations between apps work by shopify agents. 10 stars!!

Nature's Gems
United States
About 4 hours using the app
Zapiet replied February 13, 2025

Hi there,

Thank you so much for the kind words! I'm so happy to hear to have helped set up your delivery and shipping. We got your store up and running in no time, and our teamwork made it happen! If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

Thank you again for that 10 star review! It was a pleasure speaking with you. Cheers!

Angelo

Edited February 24, 2025

Great help! Excellent at his job. Give her a raise!

81 Petals
Canada
24 days using the app
Zapiet replied February 5, 2025

Hi Amanda!

Thanks for taking the time to leave such an amazing review! I'm so glad we got everything set up for Pickup, Local Delivery, and Shipping in your store! I know how tricky it can be to ship or deliver beautiful and delicate flowers, but luckily Pickup+Delivery will help you manage that easily. (:

Reach out to us anytime - we are always here to help. Have a great day!
Anggy