Reviews (1,699)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

January 18, 2025

Kristine was so lovely, and so prompt. Her help solved the issue in only a matter of time. thank you so much

Tori’s Treats
Australia
About 1 month using the app
Zapiet replied January 21, 2025

Hi Tori,

It was so lovely to speak to you too, and I am so happy we were able to get everything working in your store! Thank you so much for your wonderful review - it made ...

October 28, 2024

Jessica was amazing and explained every step of the way to ensure confidence and understanding of the changes being made. Thank you!

Da-Le Ranch
United States
About 8 years using the app
Zapiet replied October 31, 2024

Thank you very much Ashlie for taking the time to leave such a lovely review!

I'm glad that I was able to help and update your store to the latest version of our Zapiet - ...

November 11, 2024

Had a wonderful support from Jessica today in relation to Dleivery and pickup. She was brilliant and also spotted other issues in ou checkout that we didnt know we had. So helpul

Little Italy Ltd
Ireland
About 3 years using the app
Zapiet replied November 13, 2024

Hi Bettina,

Thank you so very much for taking the time to leave such a lovely and kind review.

It was a real pleasure chatting and helping you to get all 3 methods back up ...

November 21, 2024

I love the app. Very convenient. The customer service is prompt and knowledgeable. I use for almost 2 years!

Black Orchid Flowers
United States
Over 1 year using the app
Zapiet replied November 27, 2024

Hi,

Thanks for your glowing review! It's great to hear you're satisfied with the app and our support!

Best wishes,

Bogi

October 22, 2024

Jeanette was efficient and effective at solving our problem when I contacted support! Not only did she trouble shoot it, she fixed it right away!

Shirley's Popcorn
United States
Over 4 years using the app
Zapiet replied October 24, 2024

Hello Pete, thank you for your wonderful feedback! I'm so glad I could help solve your problem quickly. If you ever need assistance again, don’t hesitate to reach out. I’m ...

February 12, 2025

Angelo was the most professional and helpful person I have had the pleasure of speaking with in the entire shopify and shopify app community. I struggled with the pickeasy app for over 8 hours today and decided to switch to the zapiet apps, and Angelo was so thorough in helping me out, my shipping and delivery options are now exactly how I want them after being told I would not be able to make ...

Nature's Gems
United States
About 4 hours using the app
Zapiet replied February 13, 2025

Hi there,

Thank you so much for the kind words! I'm so happy to hear to have helped set up your delivery and shipping. We got your store up and running in no time, and our ...

November 15, 2024

They help me to solve my issue very quick and easy. Thanks

Menta Flores 🇲🇽
Mexico
Over 3 years using the app
Zapiet replied November 18, 2024

Hi there,

Thank you so much for your review! I was pleased to help with Zapiet - Pickup + Delivery - I'm so happy everything worked! Please never hesitate to reach out to us ...

Edited February 24, 2025

Great help! Excellent at his job. Give her a raise!

81 Petals
Canada
24 days using the app
Zapiet replied February 5, 2025

Hi Amanda!

Thanks for taking the time to leave such an amazing review! I'm so glad we got everything set up for Pickup, Local Delivery, and Shipping in your store! I know ...

January 30, 2025

Great help from CS especially Gabriel

Houghnuts
Australia
2 months using the app
Zapiet replied February 2, 2025

Hi Igor,

Thank you so much for your kind review! I’m thrilled we were able to get your rates up and running in your store! I’m so glad we could get it all sorted.

If you ...

December 2, 2024

Excellent customer service! I integrate the shipping date selector on my site and it is a great feature!

ScottCakes
United States
5 months using the app
Zapiet replied December 8, 2024

We appreciate the positive feedback! It’s great to hear that the shipping date selector is adding value to your site.

If there’s anything else we can assist with, don’t ...