Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,600)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

August 15, 2024

Very helpful and was kind!

The Flower Market on 7th
United States
Almost 4 years using the app
Zapiet replied August 18, 2024

Thank you so much for your review! It was a pleasure assisting you. ❤️ If you need anything, we’re always here to help!

- Jeanette

Edited October 22, 2024

Thank you for all your support. It is very helpful.

JFC Online QLD
Australia
Over 2 years using the app
Zapiet replied August 7, 2024

Hi Okita!

You're very welcome! We are really glad to hear your positive feedback. It's always our pleasure to assist you promptly. If you have any more questions or need anything else, feel free to reach out anytime. We are always here to help!

Warm regards
Betty

August 15, 2024

Jessica, who is a Merchant Support Specialist with Zapiet, was absolutely incredible and very prompt in addressing an issue that we couldn't resolved ourselves. Kudos!

Chit Chats BC Supplies Store
Canada
About 2 years using the app
Zapiet replied August 18, 2024

Hi Dave,

Thank you very much for taking the time to leave such a lovely review!

It was a pleasure helping you with your 2 stores to get subscription rates to generate to the checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

October 22, 2024

Easy, quick and nice support

Boucherie Sologne Frais
France
3 months using the app
Zapiet replied October 29, 2024

Hi Hippolyte,

Thank you so much for your 5 star review!

I greatly appreciate you, you're so lovely to work with. 🥰

We're always here for you in case you need help or assistance. ☺️

Warm regards,
Kristine

September 29, 2024

Awesome service - issus sorted within 10 min on Sunday.

eaterysupply
United Kingdom
About 2 months using the app
Zapiet replied September 30, 2024

Hi Muhammad!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support was responsive and got this sorted out in no time!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me.
Leo

July 9, 2024

Jessica was great at upgrading us to the new checkout widget and setting up our account to function and display as we wanted it to. Would highly recommend.

Trotters
United Kingdom
About 6 years using the app
Zapiet replied July 11, 2024

Thank you Jo for taking the time to leave such a lovely review!

Please do not hesitate to send a message if you have any questions or need any further assistance with our Zapiet - Pickup + Delivery app.

Warm regards,
Jessica

October 27, 2024

Klaudia and Leo from their support teams are very attentive and knowledgeable. Great team

Happysliquor
United States
2 months using the app
Zapiet replied November 1, 2024

Hi Sevada,

Thank you for your awesome review! I'm pleased to hear that you found our support team attentive and knowledgeable.

If you need any further assistance with Zapiet - Pickup + Delivery, please don’t hesitate to reach out!

- Klaudia & Leo

September 17, 2024

Excellent support - quick and relatively easy set up

FamBam Meals
Australia
22 days using the app
Zapiet replied September 20, 2024

Hi Tom!

Thank you so much for taking your time to leave us such an awesome review.

It was a pleasure assisting you in configuring your rates using our Zapiet - Pickup + Delivery app.

Please don't hesitate to reach out if you require any further assistance.

Warm regards
Betty

November 4, 2024

The customer service is excellent, we got the instant respond from customer services Sandy, helping us to quick fix the bugs quickly. The app itself is powerful, especially if you want to enable delivery and pickup for your customers.

Meal Ordering
Hong Kong SAR
About 8 hours using the app
Zapiet replied November 6, 2024

Hello Louis,

Thank you for your kind review! I am glad that I could help you with our Zapiet - Pickup + Delivery app and that you are satisfied with its performance.

All the best,

Sandy

September 25, 2024

Quick and helpful info. Together we got the problem solved

My Store
Belgium
1 day using the app
Zapiet replied September 30, 2024

Hi there!

Thank you for taking the time to leave us such a wonderful review of our Zapiet - Pickup + Delivery app. We are happy to hear that we were able to work together to resolve the issue.

Feel free to reach out to us anytime!

Best regards,
Betty