Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,295)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing pickup and delivery processes on Shopify, noting its flexibility and ease of use. It supports multiple customizable options and integrates well with Shopify POS, improving order management. The standout feature is the exceptional customer support, with a responsive and knowledgeable team that effectively resolves issues and improves user experience. Long-term satisfaction among merchants underscores the app's reliability and effectiveness.

February 26, 2025

Support team is very helpful, just name the issue and they will resolve it for you seamlessly. I have been assisted by Anggy, and fixed the issue in minutes. Great team that have your back in eCommerce.

Aidah Tea
Kuwait
6 days using the app
Zapiet replied March 3, 2025

Hi Mohammad,

Thank you so much for taking the time to write a review! I really appreciate your kind words. (: It was my pleasure helping get your widget design to match your store's language.

We're always here to help, so reach out anytime. Have a great day! (:
Anggy

February 21, 2025

Laura was fantastic - Had pulled an all nighter and was at the end of a very long day while I was talking to Laura and she found a solution for me as I nodded off.

Pacific Oyster Co.
Australia
13 days using the app
Zapiet replied February 23, 2025

Hi William,

Thank you for such an awesome review! You can always rest easy knowing we're here to help with everything you need. Glad I was able to assist with your store - and that you were able to catch some sleep! Everyting's running smoothly now!

Always here if you need anything. Cheers!
Laura

March 16, 2025

Incredible support - so swift & helpful. Got it all working despite being completely untechy!

Zed Gifting
Australia
4 days using the app
Zapiet replied March 19, 2025

Hi Laura,

It made my day to ready your review - thank you so much for taking the time! It was such a pleasure to help. Please never hesitate to reach out if you have any other questions, we're always here to help with the techy stuff. (:

Have a wonderful day!
Gab

January 14, 2025

They were professional and quick to address any issues that came up. Their commitment to resolving problems right away made the entire process smooth and stress-free. I would highly recommend their services.

Toronto Florist | Vaughan Flower Same-Day Delivery | La Belle Fleur
Canada
Over 1 year using the app
Zapiet replied January 17, 2025

Hi Lina!

Your review made my day! I am so happy we could help with everything you needed. Never hesitate to reach out to us if you have any questions - we are always here to help!

I hope you have a wonderful day!
Leo

November 8, 2024

This app is perfect for helping my customers select their date/time for delivery or pickup.

Had few issue with my new theme and their customer service was fast and on point. Manuel who helped me with my issue solve the problem in no time.

Thank you highly recommend this app.

Agape Floral Studio
Canada
Almost 6 years using the app
Zapiet replied November 20, 2024

Hi,

Thanks for your feedback about our app and our service! Happy our team was able to help you promptly and get you up & running.

Best wishes,

Bogi

May 5, 2025

Zapiet has top support, Jeanette was amazing!

Zurchers
United States
About 5 years using the app
Zapiet replied May 7, 2025

Thank you for your review, Cyle! We're so happy to hear your feedback—it truly means a lot to us. If there’s anything you need, please don’t hesitate to reach out. It’s always our pleasure to help!

-Jeanette

Edited April 16, 2025

Support is always quick to reply and super reliable!

RJ Boyle
United States
12 days using the app
Zapiet replied April 21, 2025

Hi RJ,

Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery and your rates clearer for you.

If there's anything else you need assistance with, just give us a shout. We're always here and happy to help!

Thanks again for the lovely review; it really means a lot to us.
Leo

May 13, 2025

Stephane did a great job. He got me out of a bind.

Evans Flowers
United States
4 months using the app
Zapiet replied May 15, 2025

Hi Alexandra,

Thanks for the awesome review!

I'm glad I was able to help you get rates working with your subscription app. If anything else comes up where you need further help or have any questions, we'll be there for you.

-Steph

Edited February 23, 2025

Krystabel helped me a lot today and updated many settings for meee
Love her work
Thanksssssssss ":)

Levant Corner
Australia
8 months using the app
Zapiet replied February 17, 2025

Hi Sarya,

Thank you for your wonderful review! I truly appreciate you taking the time to share your experience.

It was a pleasure helping you with our Zapiet - Pickup + Delivery app settings and finding the best solution for your store and customers.
If you ever need assistance, don’t hesitate to reach out—we’re always here to help!

Warmest regards,
Krystabel

October 4, 2024

Actually had my issue resolved within a couple of hours, rather than being palmed off back to Shopify or another app (which is what I've come to expect from most support services).

Pressed Earth Juices
Australia
Over 6 years using the app
Zapiet replied October 8, 2024

Hi Zoe!

Thank you for taking the time to leave us a wonderful review! Super happy to hear that we were able to assist you with our Zapiet - Pickup + Delivery app. Please remember that we are always here to help with any further assistance you may need.

Have a great day!

Best regards, Betty