Reviews (1,460)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and comprehensive features. It's ideal for businesses offering local delivery and pickup, efficiently managing these operations and integrating well with other tools. Key features include customizable pickup times, delivery dates, and preparation times. The app also caters to complex delivery needs and multi-location brands. Merchants praise the exceptional customer support, the app's ability to enhance the checkout experience, and its provision of curbside pick-up, local deliveries, and click and collect services. When paired with the Rates By Distance app, it can calculate local deliveries by distance. Merchants commend the app for streamlining operations and boosting customer satisfaction.
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I have only been using it for about 1 week but it's been seamless and tech support was very helpful.
Thank you Dylan for your lovely review!
I'm so glad that everything is working, rates are being generated to checkout and that the LMD integration into our Zapiet - Pickup + Delivery app is working.
Again, welcome to the Zapiet Family and if you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
quick and clear
Hello Brent,
Thank you so much for taking the time to write this review for our app, Zapiet - Pickup + Delivery! It is always our pleasure to help you!! ✨❤️
Have a nice day,
J Barjum
We haven't gotten our site up fully yet, however the Zapiet customer service is the BEST! They have gotten us all set up for local delivery and pickup! By far the best customer service for a Shopify app that I have had.
Wow, thank you for your amazing review! We're absolutely delighted to hear about your positive experience with all of us. We're thrilled that we could assist you in getting set up for local delivery and pickup with Zapiet - Pickup + Delivery app, even before your site is fully up and running. We're here to support you every step of the way as you continue building your site. Feel free to reach out if you need anything else.
Here's to a successful launch of your Shopify store!
Warm regards
Betty
la app es intuitiva y con solvencia te da la solución que esperas pero sin duda alguna lo que mejor tiene es su equipo de atención al cliente TODOS sin excepción son amables, y pacientes ante mis dudas y te hacen seguimiento para que todo vaya sobre ruedas.
un 10
Hi there!
Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up distance validation in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.
-Veno
The Zapiet Pickup + Delivery app together with their Rates by Distance app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. I did decide to remove a star because the Pickup + Delivery app did not notify us that it was outdated and needed to be updated which caused potentially lost sales because of a broken google API. When we recognized there was an issue with the module we reached out to live chat support and got exceptional help from Jessica who quickly fixed the issue for us.
Hi Paul,
Thank you for taking the time to leave a review
It was lovely chatting with you and getting our Zapiet - Pickup + Delivery up-to-date on your store so that everything is working and generating rates at checkout.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
I absolutely love this app! It's incredibly helpful for our clients to have a visual representation of our delivery dates, and it comes packed with tons of useful backend features. The team behind the app is extremely helpful whenever assistance is needed.
Hi Vanessa,
Thank you very much for taking the time to leave such a lovely review, it's very much appreciated
It was so nice chatting with you the other day and getting your rates set up within our Zapiet - Pickup + Delivery app along with a few other "fixes".
If you have any questions or need any assistance, please do not hesitate to reach out.
All the best,
Jessica
Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.
Hello Juhee,
Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support.
It was lovely talking to you, and we'll be near if ever you need !
Thank you,
Sandy
Great service. Quick and efficient
Hi Allison,
Thanks for the stellar review 🤩
We're delighted to know our support for Zapiet - Pickup + Delivery was quick and efficient for you.
If there's anything more you need, feel free to give us a heads-up.
Cheers,
Klaudia
Great app! Great support! Love it!
Thank you Benjamin for taking the time to leave a review, it's much appreciated!
I was happy to help with the preparation time feature (amongst a few other things) for your Zapiet - Pickup + Delivery app.
Any other questions or any further need for assistance, please do reach out.
Warm regards,
Jessica
I liked that the rep has access to my store and can show me exactly where I went wrong. The screenshots are helpful.
Hi there!
It was an absolute pleasure chatting with you and lending a hand with the resolving the issue with Zapiet - Pickup + Delivery app for your store.
If there's anything else you need help with or have any other questions, please don't hesitate to reach out.
We're always happy to assist in any way we can!
Warm regards
Betty