Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,657)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust pickup and delivery management features, praising its user-friendly interface and seamless integration with tools like Order Printer Pro. The support team is often commended for their quick and effective issue resolution, enhancing the app's reliability in setup and ongoing management. It's noted as essential for improving operational efficiency and customer satisfaction.

November 20, 2024

Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.

The Union Shop
United Kingdom
About 1 month using the app
Zapiet replied November 22, 2024

Hi Jennifer,

Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help!

-Jeanette

November 2, 2024

Pavlo was incredibly helpful and took the time to explain everything to me. Much appreciated!

Gourmet Gannet
New Zealand
Over 4 years using the app
Zapiet replied November 5, 2024

Hi,

Thank you so much! :) I’m glad I could help and provide the clarity you needed. It was a pleasure assisting you! You are welcome to reach us any time.

Warm regards,
Pavlo

November 4, 2024

was thinking of swapping software providers, and this experience changed my mind and convinced me to stay with zapiet

Fog Factory Harm Reduction
United States
Over 3 years using the app
Zapiet replied November 7, 2024

Thank you so much for the 5-star review!

We’re thrilled to hear that your experience with us made you decide to stay with Zapiet. Our goal is to provide the best possible support for all your pickup and delivery needs, so knowing we could make a difference for you is incredibly rewarding.

If there's anything we can do to enhance your pickup and delivery experience even further, don’t hesitate to reach out!

-Anggy

October 30, 2024

Zapiet has been a fantastic app, and the customer support truly sets it apart. Angelo, in particular, was incredibly helpful and friendly. He resolved my issues quickly and provided detailed answers with useful article links. The whole experience was smooth and stress-free. Highly recommend Zapiet for anyone looking for a reliable app with top-tier support!

Oddprod
Australia
13 days using the app
November 6, 2024

Amazing! The techs had us up and running in no time.

Harvest Barn St. Catharines
Canada
Over 4 years using the app
Zapiet replied November 20, 2024

Hi,

Thanks for your review! We're happy to have been able to get you set up quickly.

Best wishes,

Bogi

October 27, 2024

Fast excellent help!

Island Floral Shop
United States
Almost 8 years using the app
Zapiet replied October 29, 2024

Hi Brenda,

Thank you for the wonderful review! We’re glad to hear that you found our help fast and excellent. At Zapiet - Pickup + Delivery, we strive to be lightning fast whenever possible ⚡️.

If you need any further assistance, please don’t hesitate to reach out!

- Klaudia

September 23, 2024

Great app with endless options. Customer service is always exceptional. Issues are looked into and rectified quickly.

STORE TO DOOR
Australia
Almost 4 years using the app
Zapiet replied September 25, 2024

Hi George,

Thank you so much for taking the time to leave a review! It was a pleasure assisting you with our Zapiet - Pickup + Delivery app and resolving the order issues you encountered.

If you need any further help, feel free to reach out to our team. We're always here to support you!

Warmest regards,

Krystabel

September 12, 2024

Kitty has been really helpful trying to resolve an issue keeping us updated along the way. Great service, keep up the good work!

Urban Tropicana
United Kingdom
Almost 2 years using the app
Zapiet replied September 20, 2024

Hi Lewis,

Thank you so much for taking time to leave us a lovely review. It was a pleasure working with you to isolate the issue on your store and I appreciate your patience while the development team worked to resolve it.

Please do not hesitate to reach out in future if there is anything else we can assist you with.

Best wishes,

Kitty

Edited October 11, 2024

Betty was very helpful, I had run into an issue with items not being listed as available for in store pickup before but couldn't remember how to fix it. They helped me out quickly and did a thorough check of my site going above and beyond to streamline something else that wasn't even my main concern.
Thanks!

Forest & Flour
United States
7 months using the app
Zapiet replied September 6, 2024

Hi there! Thank you so much for writing such a wonderful review for us. We are happy to have helped you set up your Zapiet Pickup + Delivery app. Feel free to reach out anytime you need a hand.

Warm regards
Betty

November 27, 2024

Angelo is incredibly helpful - he was able to figure out an issue for me and solve it quickly. Zapiet is an awesome pick up & delivery app!

More Than Cheese
United States
14 days using the app
Zapiet replied December 4, 2024

Hi Erika!

Thank you so very much for taking the time to write in a review! It was my pleasure to help you get deliveries and pickup set up in your store. Please don't hesitate to reach back out to us if you need anything else!

Always here to help. Happy holidays!
Angelo