Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

November 2, 2024

Pavlo was incredibly helpful and took the time to explain everything to me. Much appreciated!

Gourmet Gannet
New Zealand
Over 4 years using the app
Zapiet replied November 5, 2024

Hi,

Thank you so much! :) I’m glad I could help and provide the clarity you needed. It was a pleasure assisting you! You are welcome to reach us any time.

Warm regards,
Pavlo

November 4, 2024

was thinking of swapping software providers, and this experience changed my mind and convinced me to stay with zapiet

Fog Factory Harm Reduction
United States
Over 3 years using the app
Zapiet replied November 7, 2024

Thank you so much for the 5-star review!

We’re thrilled to hear that your experience with us made you decide to stay with Zapiet. Our goal is to provide the best possible support for all your pickup and delivery needs, so knowing we could make a difference for you is incredibly rewarding.

If there's anything we can do to enhance your pickup and delivery experience even further, don’t hesitate to reach out!

-Anggy

September 12, 2024

This app is great for pickup and deliveries for your store - we have been using it for years now and customer service is amazing! They will always help you out - specifically Jessica helped with a lot of things. She is a huge help and we appreciate her a lot!

IceLink
United States
Almost 2 years using the app
Zapiet replied September 16, 2024

Hi Suzy,

Thank you very much for your kind words and for leaving a review!

It was really nice chatting and getting your rates sorted on our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

October 30, 2024

Zapiet has been a fantastic app, and the customer support truly sets it apart. Angelo, in particular, was incredibly helpful and friendly. He resolved my issues quickly and provided detailed answers with useful article links. The whole experience was smooth and stress-free. Highly recommend Zapiet for anyone looking for a reliable app with top-tier support!

Oddprod
Australia
13 days using the app
November 6, 2024

Amazing! The techs had us up and running in no time.

Harvest Barn St. Catharines
Canada
Over 4 years using the app
Zapiet replied November 20, 2024

Hi,

Thanks for your review! We're happy to have been able to get you set up quickly.

Best wishes,

Bogi

September 22, 2024

I am very happy with this app. The team was really responsive and they get back to us fast. A bunch of people have helped through the app, taoday was Pavlo, and the issue was resolved within an hour.

Cornerstone Meat and Bone
Canada
Over 1 year using the app
Zapiet replied October 8, 2024

Thank you for the review! So glad you're happy with the app and our team was able to help you quickly.

Best wishes,

Bogi

October 27, 2024

Fast excellent help!

Island Floral Shop
United States
Almost 8 years using the app
Zapiet replied October 29, 2024

Hi Brenda,

Thank you for the wonderful review! We’re glad to hear that you found our help fast and excellent. At Zapiet - Pickup + Delivery, we strive to be lightning fast whenever possible ⚡️.

If you need any further assistance, please don’t hesitate to reach out!

- Klaudia

November 27, 2024

Angelo is incredibly helpful - he was able to figure out an issue for me and solve it quickly. Zapiet is an awesome pick up & delivery app!

More Than Cheese
United States
14 days using the app
Zapiet replied December 4, 2024

Hi Erika!

Thank you so very much for taking the time to write in a review! It was my pleasure to help you get deliveries and pickup set up in your store. Please don't hesitate to reach back out to us if you need anything else!

Always here to help. Happy holidays!
Angelo

November 1, 2024

Excellent support by Manuel

Cacao & Cardamom Chocolatier
United States
Over 5 years using the app
Zapiet replied November 6, 2024

Hey Annie!
Thank you so much for your review! I'm excited to know that I was able to help you resolve the issue related to the rates. Your details helped us fixed everything really quickly. (˶ᵔ ᵕ ᵔ˶)
If you need anything else, feel free to reach out to us anytime- we're always here to help.
Cheers,
Manuel.

December 2, 2024

All support staff is incredibly helpful, especially Stephane! Zapiet has helped resolve so many issues that we've had with other apps!

Bloom Ranch
United States
6 days using the app
Zapiet replied December 5, 2024

Hi,

Thank you for the great review!

We're always happy to assist and ensure everything runs smoothly for you. If you need any help or advice, don't hesitate to contact us.

Best,

-Steph