Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.

July 22, 2019

I installed this app as i wanted to offer delivery slots for customers, and restrict deliveries only to London (to be fulfilled by me).

This app has great functionality and was able to do everything i needed. Andrew also helped me set it up and got everything working perfectly, and has even offered to make some custom tweaks.

Very impressed and if you want a neat easy to use system to offer time based delivery slots to your customers, i would go with this app!

Thanks!

The Stem
United Kingdom
8 months using the app
Edited March 7, 2020

Great help from the support team. I was struggling with my rates and cart widgets and they helped me by describing every step efficiently and easily. Started to use the delivery by zone app and it’s great too

La Fromagerie Cheese Shop
United States
8 months using the app
October 13, 2021

User experience and customer service are great! It makes all pickup and delivery orders easy to manage.

STOCK T.C
Canada
8 months using the app
Zapiet replied October 14, 2021

Hi there,

Glad to hear that our app is making life easier for you managing your orders.
We're always here to help if you need us!

Jayne & Herman

July 22, 2020

Incredible support! The team at Zapiet have been quick and thorough in sorting any issues (mostly caused by me not setting the app up quite right!) - they've got me up and running with no problems at all. Sebastian was particularly wonderful!

Thanks guys :)

BEAR
United Kingdom
8 months using the app
July 7, 2015

Just finished setting up my In Store Pick Up app and what a great app it is. I have several farmers markets where we only attend on a weekly basis and I can select just the day that I'm there for my customers to collect their orders. This is exactly what I've been looking for for a long time. Its very easy to set up and Andy in support was great, he even updated my checkout page to the latest version. This company knows what great service really is. Great work guys.

Leigh Essex UK

Leighs Fine Cheeses
United Kingdom
8 months using the app
August 7, 2019

I'm not one to write reviews...

This app and the others that Zapiet offers were the best possible solution to all of my roadblocks and problems. This app is a very powerful tool and offers great integration with more apps allowing your store more flexibility!

If you are setting it up yourself and you are having a tough time, reach out to the support team. I had the absolute most pleasant experience. They answered all of my questions (and I had a lot) and they went above and beyond what I had expected. They helped me properly install the apps and explained in detail how and why the way the work. I cannot express enough how satisfied I was.

Northwest Safe
United States
8 months using the app
March 4, 2022

We use the app to handle our home delivery and store pickup orders. It gives us great flexibility for our unique business. Support is always just a chat away if we run into questions.

Tennessee Grass Fed
United States
8 months using the app
Zapiet replied March 7, 2022

Hello Nicole,

It was a pleasure talking to you on our live chat today. And you're right, we'll be near if ever you need!

Thank you for this lovely review,

Sandy

August 7, 2019

Functionality is amazing and the support is even better! I will definitely recommend it for any user, beginner or advanced.

SPAR Courtside
South Africa
8 months using the app
Edited May 3, 2022

An amazing app. So flexible, customisable, easy to integrate. Many options. Cost efficient. Well done! Also Sandy & Ronan is the best from the teams!

Bakaliko.store
Netherlands
8 months using the app
Zapiet replied February 25, 2022

Hello Christos,

Thank you so much for this awesome review!

It was a pleasure to speak with you and to find how to achieve what you needed for your store. Don't hesitate to reach back to us through our live chat, or at support@zapiet.com, if there is anything else we can help you with.

All the best,

Sandy

June 9, 2020

The app is essential for us. The team are very helpful. Sometimes there have been a couple of tricky settings to sort out and they always respond. I think they've coped really well with what I imagine is a huge surge in demand for their service recently. Thanks very much Zapiet! Olivia and Jonny

DELI-VERY-GOOD by MMC
United Kingdom
8 months using the app