Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,672)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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I love these guys!!!! Jessica is THE BOMB!!!! She literally answered all the stupid, dumb questions I had and held my hand the whole way!
Awww, we’re blushing—thanks so much for the kind words! It was a pleasure helping you folks.
Best of luck with Tansy,
Sebastian.
Supporto tecnico degno di questo nome! Davvero disponibili e molto celeri nell'aiutare a risolvere le problematiche, anche di compatibilità con altre App. Super consigliata. Fa tutto quello che viene descritto.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our technical support. Your review means a lot to us, and we're delighted that our product meets your expectations. If you ever need further assistance, feel free to reach out. It is always our pleasure to help! ✨
-J Barjum 🫶🏻
These guys are great! Great app and super quick to respond when you need help installing the app. Looking forward to when they integrate this into ajax pop-ups!
Zapiet customer support was very quick and solutions-oriented. I've been using Zapiet for over a year and it has helped me to scale my business.
Great app, with out it my business wouldn't be posable. When ever I needed help or if there was an issue the Zapiet team was always responsive and helpful no matter what the issue is. Thank you guys, I look forward to staring my business.
Amazing support, useful app
Hi György,
Thank you very much for taking the time to write a review :)
We're always happy to help and so, if there is ever anything we can assist you with in the future, let us know!
-Steph
** Update April 25th 2021** So I ended up switching from this app last year to shopify's native local delivery and store pickup function (which works fantastically I might add). I was trying to keep my app count down but Shopify threw a curveball with their multi origin shipping that in theory was great but if you have multiple locations that fulfill and the order gets split being fullfilled by two or more locations the customer gets charged double or even triple the shipping charge... talk about conversion killer. I found a very well kept secret, getting shopify to put me back to single origin shipping and boom problem solved hover you lose the native Store pickup function and technically their local delivery option as well (that didnt take). So I came back to Zapiet a year later and good lord they've improved leaps and bounds, with app functionality and the support is ridiculousy good this time around (even though they really tried to step up last year after I complained). These guys are great and I'll support them. I'll give them 10 stars later if they can pull off my new features suggestions lol. Keep it up my dudes! ** Update April 9, 2020** So it really takes a lot to impress me as a Sr. Consultant - digital transformation strategist for mid to large companies with a background in software development. Andy and his team soundly responded to my review and concerns with a viable reason as to the lack of support initially which was pretty clear given the COVID Pandemic. Im updating this review in this way so you can see that it isnt a fake review and im as thorough as I can be. They have gone above board to fix the issues I had and keep me in the loop for future upgrades and I've been dealing directly with the leadership team and development. We are still in the testing phase of the updates and so far 80% is top notch so ive updated the rating to 3 stars because the service is excellent now. Once the last fix corrected to truly test the apps competence tech wise.. i'll update again.
Was able to receive lots of help to suit the needs of my business from the developers. Great support team.
Hey Ben,
Thank you for leaving a wonderful review, you have no idea how much customer feedback means to the whole team.
I am so happy to hear that you received great support, we really strive to give our customers a great support experience.
If there is anything we can assist you with going forward please do not hesitate to let us know, we are always happy to help :)
- Ronan
Zapiet has helped us do so much more with offering services to our customers. The amount of customization and flexibility also makes managing an e-commerce store a breeze. The UI is also super intuitive and even if you are a beginner with Shopify, it will be easy to learn. Thanks Zapiet!
Hi folks,
Thank you so much for taking the time to leave a review.
I am delighted to hear that you found our app highly flexible and easy to use.
Should you need any more assistance please do not hesitate to reach out, we are always happy to help.
Kind regards,
Ronan
Couldn't run my business without this app. Support is also especially quick and helpful when needed!
Hi Maura,
Thank you very much for your review!
I'm glad we were able to help you out today and that our app plays such a big part in your business.
Please reach out should you need anything else.
All the best,
Flora