Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,660)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
Refine
-
By rating
Update: After writing this I promptly received help from Andy who quickly resolved the problem and even took a look at other things to improve my use of this app. I am very satisfied with the resolution. I still would love if the app worked better with shopify shipping rates but I understand there is nothing they can do about this— and it’s still the best app for pickup and delivery.
Absolutely horrible. Unless you disable Shopify shipping rates (which many use because they provide heavy discounts) then the App doesn't function right. Customer service also won't personally look into your site to see what's going on and help fix anything.
We are using this for pick-up dates and times for orders. While we have yet to launch, the app does exactly as we need. Since we need it for pick-up only and not delivery, we needed a very specific type of app and this does the trick! Aside from a great app, the customer service is exceptional. The team helped me figure out what our issue was, which was a simple fix that my crew overlooked, and I have no doubt that if I ever have a problem in the future, Zapiet will answer as promptly and thoroughly as they did the first time. Highly recommended! Thanks, Zapiet!
Very good app, with superb support. Highly recommended!
App works great!. Awesome customer support!
The best customer support on the app store. Zapiet delivers everything they promise and more. I'm not tech savvy, so they went in and cleaned up some nasty old code on my site. If I could give them 10 stars I would.
We used the app to do our delivery and pickup and it really works great. The support is super fast and very friendly, never too much to ask to help and think with us. Highly recommend :-).
Hi Jill,
It was a pleasure to make your checkout flow and our widget be a great fit on your website We'll be near if there is anything else we can help you with.
Thank you for this lovely review,
Sandy
I love these guys!!!! Jessica is THE BOMB!!!! She literally answered all the stupid, dumb questions I had and held my hand the whole way!
Awww, we’re blushing—thanks so much for the kind words! It was a pleasure helping you folks.
Best of luck with Tansy,
Sebastian.
These guys are great! Great app and super quick to respond when you need help installing the app. Looking forward to when they integrate this into ajax pop-ups!
Zapiet customer support was very quick and solutions-oriented. I've been using Zapiet for over a year and it has helped me to scale my business.
Great app, with out it my business wouldn't be posable. When ever I needed help or if there was an issue the Zapiet team was always responsive and helpful no matter what the issue is. Thank you guys, I look forward to staring my business.