Zapiet ‑ Pickup + Delivery

Great app, with out it my business wouldn't be posable. When ever I needed help or if there was an issue the Zapiet team was always responsive and helpful no matter what the issue is. Thank you guys, I look forward to staring my business.

Amazing support, useful app

** Update April 25th 2021** So I ended up switching from this app last year to shopify's native local delivery and store pickup function (which works fantastically I might add). I was trying to keep my app count down but Shopify threw a curveball with their multi origin shipping that in theory was great but if you have multiple locations that fulfill and the order gets split being fullfilled by two or more locations the customer gets charged double or even triple the shipping charge... talk about conversion killer. I found a very well kept secret, getting shopify to put me back to single origin shipping and boom problem solved hover you lose the native Store pickup function and technically their local delivery option as well (that didnt take). So I came back to Zapiet a year later and good lord they've improved leaps and bounds, with app functionality and the support is ridiculousy good this time around (even though they really tried to step up last year after I complained). These guys are great and I'll support them. I'll give them 10 stars later if they can pull off my new features suggestions lol. Keep it up my dudes! ** Update April 9, 2020** So it really takes a lot to impress me as a Sr. Consultant - digital transformation strategist for mid to large companies with a background in software development. Andy and his team soundly responded to my review and concerns with a viable reason as to the lack of support initially which was pretty clear given the COVID Pandemic. Im updating this review in this way so you can see that it isnt a fake review and im as thorough as I can be. They have gone above board to fix the issues I had and keep me in the loop for future upgrades and I've been dealing directly with the leadership team and development. We are still in the testing phase of the updates and so far 80% is top notch so ive updated the rating to 3 stars because the service is excellent now. Once the last fix corrected to truly test the apps competence tech wise.. i'll update again.

Was able to receive lots of help to suit the needs of my business from the developers. Great support team.

Zapiet has helped us do so much more with offering services to our customers. The amount of customization and flexibility also makes managing an e-commerce store a breeze. The UI is also super intuitive and even if you are a beginner with Shopify, it will be easy to learn. Thanks Zapiet!

Couldn't run my business without this app. Support is also especially quick and helpful when needed!

I switched to this app from a different app that I had been using for 5 years because I wanted the POS feature. I'm so happy that I did! The customer support has been wonderful. I had a lot of questions as I transitioned and everyone I dealt with was helpful, friendly, knowledgeable and patient with me as I got it figured out. Their tutorials are really helpful too. Now I'm able to schedule orders in person on our POS system, and have those orders end up on the same dashboard as our online orders in the App. Makes it much easier to double check orders by pick-up/ delivery date!

I have been using the app for over 12 months now and am very happy. I use it to customise my unique delivery and pick method of my business. I am busy running my business, and the Zapiet team have been extremely helpful and prompt to make changes and updates as I have needed them. I am very appreciative of their support and follow up and would recommend Zapiet to anyone needing a customized check out with great customer service. Thank you Zapiet.

Outstanding customer support. Sam helped us make a few tweaks specific to our theme and responded quickly and followed through with everything he said he'd do. We are only using the pick-up feature, and have yet to put our site live, but I know we are in good hands. Love the customizability of the button design. They did a great job overcoming Shopify's shortcomings for this issue- I'm so happy we decided to give this App a shot!

Great app and even better customer service. I really appreciate the quick replies when there is an emergency. The fact that they have pickup in-store, delivery, and shipping options, make things much easier for us. Thank you & I recommend.