Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,662)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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Great service and fast response. App store constantly upgrades its system and customer service. Hope they can carry on this momentum.
Hi Nelson,
Thank you for the amazing review!
It was a pleasure assisting you today.
Cheers,
Klaudia
A simple yet effective app that's easy to configure.
I found support to be excellent. Fixed a problem for me in little over one business day and gave advice too which I was pleased by.
It would be better if the option to add a calendar for customers to choose their order pickup days (with the ability to restrict pickup days and times like you can for shipping) was located in the Pickups section and not the Locations section as it's easy to forget where to find it, but maybe that's just me.
Other than that a sound and essential app.
Pricing-wise, yes a little steep, but less than half the cost of the actual Shopify plan so good value in my opinion.
Do I believe this is an essential function for most small business stores that should have already been included in the basic Shopify plan? Absolutely.
Do I begrudge Zapiet for making the app and charging what they do? Not at all.
Hi there,
I'm really glad I was able to help you get things up and running and thank you for your feedback and suggestions - best of luck for the upcoming holidays!
Bogi
Great customer support from Zapiet! All of my questions were answered in detail. I really appreciate it.
Hey Maria,
Thanks so much for your kind words—I’ll make sure they reach the folks that helped answer your questions. This will certainly make their day!
Wishing you all the best with Amazing Cookies,
Sebastian
This app has made it possible for us to add a pick-up option as well as our standard delivery, and a lot of our customers are using it. There was a small bug when we switched Shopify themes, but the customer support was fantastic and the bug was fixed within a few hours - massively recommended!
Hey Guys,
Thank you so much for leaving a positive review and for recommending our app!
I am really glad to hear that we are helping your business.
We are really passionate about helping our customers and we are delighted to be able to assist businesses through these uncertain times.
If there is anything we can help you with going forward, Please feel free to ask - we're always happy to help!
Thanks,
Ronan
This app is not only great but they have great customer support available to help navigate any questions you may have.
Hi there,
Thanks for the awesome review! We're thrilled about your feedback :)
Best wishes,
Bogi
This app is a critical to the success of my store. Over the past years they have added more functionality that has enabled me to remove unnecessary apps and use Zapiet as a one stop shop.
They are also extremely quick to respond to technical difficulties which sometimes happen on any platform.
Just today my app was having a glitch, and within 5 minutes of me sending a support ticket it was fixed and I was back up and running! Special thanks to Sandy for the fast turnaround!
This app is BY FAR the best pickup + delivery application on Shopify (and I tested many). The functionalities and features are way more advanced than others and the support is second to none. Sam was my main point of contact and he helped me with installation, as well as all other questions I had. He was very nice and professional. Highly recommend!
Easy to set up to help you take care of your delivery orders. Great customer service to assist you with the details and the adjustments
Hi there!
Thanks so much for the lovely review! It was my pleasure assisting you with the details to ensure the best possible experience for you and your customers.
We're here should you need anything else.
Have a great day,
Marija
We use this app for local food deliveries and it works well for our needs. The only problem is that when customers skip the cart and go straight to checkout, the local delivery inputs get skipped as well.
I couldn't say it better than any of the 100s of great reviews below that one. All I can say is if you are doing anything retail, this is the app to have. Best customer service as well!