Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,674)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options, praising its user-friendly interface and exceptional customer support. The support team is noted for their responsiveness and effectiveness in resolving issues and making updates. The app is considered a game-changer for enhancing operational capabilities and integrating seamlessly with tools like Order Printer Pro, making it a dependable choice for store pickup and delivery ...

October 6, 2022

This app helps us to fulfill different order dates where customers need to select their delivery date. We also had some great help from their customer support team to help us adapt some new products on the site, they were brilliant in coming up with solutions to our problem!

Organibox
United Kingdom
About 1 year using the app
Zapiet replied October 8, 2022

Hi there,

Thank you for your lovely review!

We are happy to hear you are enjoying using our app and that I could help you out with a solution today.

Have a lovely day,

...

Edited May 30, 2017

Hands down the most useful app we use! Its an absolute must for any business doing local deliveries and or store pickup orders. Our business is working towards shipping nationally as well - and this app integrates seamlessly with all three fulfillment options. I'm crazy picky from an aesthetic standpoint and Store Pickup + Delivery looks awesome from a design perspective. From a functional ...

Ultimatefoods2
United States
About 1 year using the app
Edited June 25, 2020

For the first time I reached out to Zapiet support team because we are in the process of rolling out more stores as "store pickup" and we needed some clarifications so we can plan better our future rollouts and Jayne Forde had assisted us by answering all our questions in a timely manner- thank you for this great great support, really appreciated!

Thank you also for Bogi and Ismail to provide us ...

National Sports
Canada
About 1 year using the app
December 12, 2016

Without a shadow of a doubt this is the best customer service I have ever received.
I didn't think i was going to be able to get what i needed from the app, and the team at Zapiet just made everything work perfectly on the same day.
If you can't quite work things out, please please contact them on Facebook and they will do all the hard stuff for you.
Check out what they have done for us in the ...

The Screen Surgery
United Kingdom
About 1 year using the app
Edited January 11, 2021

I use this app for store pick up. We are not currently delivering. I wish it integrated better with the Shopify reporting system, as trying to sort to find the pick up date and time on orders is a bit cumbersome. I did require assistance and had a great experience with the IT help person to solve my problem.

Newport Northern California
United States
About 1 year using the app
Zapiet replied January 12, 2021

Hey there,

Thank you so much for your kind words!

It was a pleasure speaking with you and I'm glad we were able to get you setup with our preparation time feature quickly.

...

May 13, 2022

The app itself is great and does all I need it to - the product specific cut offs and the ability to add more locations make it second to none. Everyone in the support team I've interacted with has been great, and this time specifically Jessica quickly resolved an issue for me when migrating to a new theme within a matter of minutes

LOAF.LY
United Kingdom
About 1 year using the app
Zapiet replied May 16, 2022

Hi Ben,

Thank you very much for leaving such a lovely review.

It was so nice chatting with you today and if you have any other questions, please do reach out to the team

...

March 24, 2023

Support team is very responsive and helpful with setup and any issues that have arisen. Highly recommend this app.

Reynolds
United States
About 1 year using the app
Zapiet replied March 26, 2023

Hi Katie,

It was my pleasure helping you today with the pickup feature of our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, ...

February 27, 2018

We just installed the app, and the team was so helpful in getting the app configured with our theme.

Steelmillco
United States
About 1 year using the app
August 24, 2021

Great application. Outstanding support, both Stephane & Chloé is incredible. Live support that awnsers all your questions whenever you need it.

noxbytom
Sweden
About 1 year using the app
Zapiet replied August 24, 2021

Thank you very much for the awesome review Max!

We do our best to give our merchants the best possible experience when using our apps and of course, when lending a helping ...

March 2, 2023

After hours and hours of trying to figure out what was wrong with the widget. I started to realize that there was nothing wrong with the widget but my theme. Krystabel did so awesome in figuring out what was wrong. Definitely would have saved me so much time had I asked in the beginning. Great and lightening fast customer service! A+++

Colorful Macarons
United States
About 1 year using the app
Zapiet replied March 22, 2023

Hi Crystal,

Thanks for such an A+++ review!

It was a pleasure helping you out with our Zapiet - Pickup + Delivery widget and glad I was able to save you some time.

We try ...