Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,662)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

March 17, 2022

Jessica was an absolute rock star with great direction and advice. She is a clever consultant who managed through a very challenging situation. Bravo team Jessica. She is a one in a million.

Today's Menu
Canada
About 1 year using the app
Zapiet replied March 18, 2022

Hi there,

Thank you so much for your lovely review and humbling words.

It was my pleasure helping you today on our live chat and if you have any other questions, please do not hesitate to send us a message.

Best wishes,
Jessica

November 7, 2023

We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.

向陽房 SHINEHOUSE
Taiwan
About 1 year using the app
Zapiet replied November 8, 2023

Hi!

Thank you for your fantastic review and your year of support! We're thrilled to hear that you've found our app Zapiet - Pickup + Delivery to be a great fit for your needs. We appreciate your kind words and we're always here to help with any questions or suggestions you might have. Cheers to many more years to come! 🎉

Warm regards

Betty

August 13, 2021

Great support! Helped with set up and updates. App works for all of the features that I need it to do

Chef's Box by Land & Sea
United States
About 1 year using the app
Zapiet replied August 17, 2021

Hi there,

Thanks for the kind review! Glad to hear we were able to help you set up and you're happy with the app's features :)

Best wishes,

Bogi

May 16, 2020

This app has been instrumental in our shift from an entirely in-person retail experience to a more diversified model (thanks to COVID-19). It takes considerable time to ensure that you have it configured just right --and it might not necessarily do everything the way you want-- but it's key that you take the time to understand it and test it after configuration. It's not safe to assume that the way you want something to work/function is always the 'best' way, so keep an open mind about customer workflows. After five weeks of use, this app has been a game-changer for our business. Also, the customer support team has been very helpful on a number of questions.

Reveille Ciderworks
United States
About 1 year using the app
June 16, 2017

I am writing this review after having an issue... an issue that was not the fault of the app, but due in part to the accelerated speed of technology advancements, requirements, changes, and improvements - the alterations did not gel with the app I had previously installed (the update was available, but I am not proficient enough in the multistep revisions to save myself).
I use Shopify for my store, Store Pickup + Delivery is the ONLY app I can use to meet my specific and unique needs.

I called for help, and my call was answered! These guys are the real heros of today, not nearly enough credit goes to developers who keep our back of house operations running.
As technology advances, and changes occur more readily and applications have to talk to other code developed by outside developers, you need to have a dedicated team of caring and competent people on your side. I will stick with these guys for the long term, they have my business, they saved my rear in a critical situation and I could never ask for more than their excellent customer service, and knowledgable responses.

Shannonskitchencompany
United States
About 1 year using the app
January 19, 2018

Sam you are absolutely amazing! Unfortunately I haven't spoken with Andy. But I'm sure he is just as awesome as Sam is! Sam was fantastic with answering pretty much every single question I had! Trust me I had plenty. All new to this, and Sam made me feel very comfortable with setting up store pickup + Deliveries! With just a two man operation they answered pretty quickly to e-mails. Which to me says a lot! Honestly, I would recommend this app if your looking for awesome people to work with and this amazing app for your website! It`s deffintly a game changer for sure! Thank You Sam!

Jpflowers
United States
About 1 year using the app
December 14, 2019

Store Pickup + Delivery is the backbone of our online store and is an incredibly well-built app. Their customer service is legendary! No matter who I deal with at Zapiet I always always get exceptional customer service who go the extra mile to be meticulous in their work and response. Well done Zapiet! Customer forever!

Tiffinly
Australia
About 1 year using the app
May 26, 2020

Great app and great support - they even customised part of my theme for me! App does exactly what I needed it to do. Great support from Ismail and others. Thank you

Tresco Stores
United Kingdom
About 1 year using the app
January 10, 2021

Aaron gets a million gold stars by his name.... thank you. Quick service, Quick help, Even on a Sunday! Kirk @ ACME Floral San Francisco, California, U.S.

ACME Floral Co.
United States
About 1 year using the app
Zapiet replied January 11, 2021

Thanks for your review Kirk!

Glad to hear you had a great experience with us and Aaron was able to help you out.

Best wishes,

Bogi

November 28, 2016

Fanatatsic support and app from these guys, very recommended.

Heavy Rep Gear
United Kingdom
About 1 year using the app