Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,662)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

September 10, 2019

To the best of my knowledge, I tried all of the store pickup apps in the Shopify app store before picking this one. It fits our needs better than any of the others. We don't use all the features (delivery, tracking pickups within the app) so the price is a little high, but the ease of use for customers has cut down on confusion so much that it's still worth it. Recommend.

Twisted Yarn Shop
United States
About 1 year using the app
August 9, 2016

Super awesome. Definitely a must for all with brick and mortar store(s). This is the way the customer shops today, get information on the internet, purchase online and wah lah get item(s) same day. Just like what the big boys are doing. On top of that the support team is stellar. Thank you Sam and your team at Zapiet.

Babysupermarket
United States
About 1 year using the app
Edited November 28, 2019

Great APP, really easy to use !
We use it since 6 months and it helped us to grow our business ans to stay focus on our productions.
The team is really professional, they answer really fast and clear.
thanks a lot to Ismael :)

Ferme Revivance
France
About 1 year using the app
July 30, 2019

They were up at Midnight helping us fix some problems we had on the delivery side of our business! Thank you so much for the timely response.

Emberz Delivery
United States
About 1 year using the app
May 18, 2022

This app has helped me a lot, as our whole work revolves around pickup and delivery, the support is extremely helpful and they have resolved any issues we had

Bakealicious By Gabriela
Australia
About 1 year using the app
Zapiet replied May 18, 2022

Hi there,

Thanks for the kind review. It's great that our app has been helpful to your store.

I'm glad we could get your preparation times sorted out over chat.

We're always here if you need us again!

Jayne

January 31, 2022

The app does everything I need it to, and is quite easy to use. If I've ever a query, the chat service is brilliant. I've just been speaking with Jessica who resolved my query in a matter of minutes. Thank you.

Earthkind Refills
United Kingdom
About 1 year using the app
Zapiet replied January 31, 2022

Hi Naomi,

Thank you for you very kind words.

It was so nice chatting with you earlier today and I'm so glad I was able to help.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

November 2, 2016

First, it's a super easy app to use, but when you do have a snag, they are amazing help!! Thank you SO much!!

The Salty Donut
United States
About 1 year using the app
Edited March 26, 2019

The app works great! I'm not super savvy with web design so I've needed Zapiet's help a few times and they made it really easy to follow and customize the app to my business needs. I had my first delivery date last week, I had 30 customers come through and it was such a load off my shoulders to have the app working for me just the way I needed it! Thanks Zapiet!

Grass & Root Juice Co.
United States
About 1 year using the app
January 30, 2020

We had some issues getting the app to work, it was letting people check out without booking a delivery time and day. The team at Zapiet dug through the coding in our site and found remnants of code from a disused app causing the issue and removed it, leaving their own app working perfectly.

Yea you pay for the app, but when you need support to keep your shop running and making money Zapiet support is worth more than what you pay for the app.

Flagstone Fruit and Veg
Australia
About 1 year using the app
April 30, 2019

I would recommend for anyone who does local deliveries. Integrates with a lot of other platforms and they always try their best to resolve any issues I have.

Black and Mobile
United States
About 1 year using the app