Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,662)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

July 20, 2016

As a brick & mortar serving our local community through deliveries and store pickups (60 mile radius or so) committing to an online shopping cart service was tough because they're all based around shipping products. When I came across 'Store Pickup + Delivery' during my Shopify trial, I knew it was a match made in heaven! Not only does the app work really well and look great, but when I ran into some installation trouble with a new theme, Zapiet helped me out the same day to fix the errors. Top notch customer service. Top notch product. Highly recommended if your store needs a shopping cart, but still does a lot of business in the community through deliveries and store pickups.

Oswalds Medical Equipment
United States
About 1 year using the app
January 25, 2021

Fairly quick customer service and they've always answered/solved any issues with ease. I wished it were easier & less expensive to get the order dates synced to a calendar (like google) so everything is in one place.

Eye Candy Balloons
United States
About 1 year using the app
Zapiet replied January 26, 2021

Hi there,

Thanks for your review! Happy to hear you've had positive experiences with our support. Appreciate knowing your feedback about exporting your order information, we're always looking to improve the features and integrations available for the app.

Best wishes,

Bogi

April 8, 2020

We are very pleased with how the APP has integrated into our operations. Robert, the tech who helped me solve some of the issues I was having, was particularly helpful and provided excellent customer service.

Thanks again

The Daily Catch

Daily Catch Seafood Company
Canada
About 1 year using the app
August 19, 2022

Enjoyable and highly efficient conversation with the CS, best experience ever.
Helped me tackled every issue I had, except those limited by Shopify plan.

Le Fiori
Hong Kong SAR
About 1 year using the app
September 6, 2022

This app has addressed a problem we have been struggling with for years. It has a good balance between usability and functionality, and support has been prompt and effective (Shout out to Lisa!). Would recommend to merchants with delivery restrictions.

Prime Range Fresh
New Zealand
About 1 year using the app
Zapiet replied September 7, 2022

Hi Ben,

It was a pleasure working with you in setting up our Store Pickup + Delivery app according to your wishes and needs. We are always happy to assist if you have any further questions!

Cheers,

Lisa

March 6, 2015

Awesome app with fantastic customer support from Andy. A great point of difference for brick & mortar stores against pure play online retailers.

New Generation Clothing
Australia
About 1 year using the app
August 3, 2021

Not only is the app great, but the support is the best we've received from any Shopify app developer. They were incredibly quick to respond to any and all questions with helpful solutions.

Superkind Cookies
United States
About 1 year using the app
Zapiet replied August 6, 2021

Hi,

Thank you for your lovely review! It makes the team's day to get compliments on our support :) Just happy we could help!

Best wishes,

Bogi

February 6, 2019

This app has change my business!
Is so easy to implement and so easy for customers to complete there orders.
Mercadillo (www.mercadillo.pe) use it to provide three different shipping solutions for our customers.
Also, the Zapiet team is always available and they can resolve any questions you might have with the app.
Totally recommended!

Mercadillo
Peru
About 1 year using the app
Edited February 12, 2020

Zapiet is an amazing app! My store makes a lot more sense now with their feature and no other app offers this customization and features, zapiet has. 100% recommend!

sample student essentials
United Kingdom
About 1 year using the app
Edited October 20, 2021

Excellent support service is given by the team. Highly Recommend....!!!!! All team members are fully experienced.

perfectprepmeals
United Kingdom
About 1 year using the app
Zapiet replied October 21, 2021

Hi there,

Thank you for taking the time to leave a review. It was great assisting you and we are pleased that we were able to get your store up and running the way you needed 🙂

Should you need any further assistance, please don't hesitate to contact us again,🙂

Thanks,
Chloé