Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,670)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

January 31, 2022

The app does everything I need it to, and is quite easy to use. If I've ever a query, the chat service is brilliant. I've just been speaking with Jessica who resolved my query in a matter of minutes. Thank you.

Earthkind Refills
United Kingdom
About 1 year using the app
Zapiet replied January 31, 2022

Hi Naomi,

Thank you for you very kind words.

It was so nice chatting with you earlier today and I'm so glad I was able to help.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

November 2, 2016

First, it's a super easy app to use, but when you do have a snag, they are amazing help!! Thank you SO much!!

The Salty Donut
United States
About 1 year using the app
Edited March 26, 2019

The app works great! I'm not super savvy with web design so I've needed Zapiet's help a few times and they made it really easy to follow and customize the app to my business needs. I had my first delivery date last week, I had 30 customers come through and it was such a load off my shoulders to have the app working for me just the way I needed it! Thanks Zapiet!

Grass & Root Juice Co.
United States
About 1 year using the app
January 30, 2020

We had some issues getting the app to work, it was letting people check out without booking a delivery time and day. The team at Zapiet dug through the coding in our site and found remnants of code from a disused app causing the issue and removed it, leaving their own app working perfectly.

Yea you pay for the app, but when you need support to keep your shop running and making money Zapiet support is worth more than what you pay for the app.

Flagstone Fruit and Veg
Australia
About 1 year using the app
April 30, 2019

I would recommend for anyone who does local deliveries. Integrates with a lot of other platforms and they always try their best to resolve any issues I have.

Black and Mobile
United States
About 1 year using the app
July 20, 2016

As a brick & mortar serving our local community through deliveries and store pickups (60 mile radius or so) committing to an online shopping cart service was tough because they're all based around shipping products. When I came across 'Store Pickup + Delivery' during my Shopify trial, I knew it was a match made in heaven! Not only does the app work really well and look great, but when I ran into some installation trouble with a new theme, Zapiet helped me out the same day to fix the errors. Top notch customer service. Top notch product. Highly recommended if your store needs a shopping cart, but still does a lot of business in the community through deliveries and store pickups.

Oswalds Medical Equipment
United States
About 1 year using the app
January 25, 2021

Fairly quick customer service and they've always answered/solved any issues with ease. I wished it were easier & less expensive to get the order dates synced to a calendar (like google) so everything is in one place.

Eye Candy Balloons
United States
About 1 year using the app
Zapiet replied January 26, 2021

Hi there,

Thanks for your review! Happy to hear you've had positive experiences with our support. Appreciate knowing your feedback about exporting your order information, we're always looking to improve the features and integrations available for the app.

Best wishes,

Bogi

April 8, 2020

We are very pleased with how the APP has integrated into our operations. Robert, the tech who helped me solve some of the issues I was having, was particularly helpful and provided excellent customer service.

Thanks again

The Daily Catch

Daily Catch Seafood Company
Canada
About 1 year using the app
August 19, 2022

Enjoyable and highly efficient conversation with the CS, best experience ever.
Helped me tackled every issue I had, except those limited by Shopify plan.

Le Fiori
Hong Kong SAR
About 1 year using the app
September 6, 2022

This app has addressed a problem we have been struggling with for years. It has a good balance between usability and functionality, and support has been prompt and effective (Shout out to Lisa!). Would recommend to merchants with delivery restrictions.

Prime Range Fresh
New Zealand
About 1 year using the app
Zapiet replied September 7, 2022

Hi Ben,

It was a pleasure working with you in setting up our Store Pickup + Delivery app according to your wishes and needs. We are always happy to assist if you have any further questions!

Cheers,

Lisa