Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited October 20, 2021

Excellent support service is given by the team. Highly Recommend....!!!!! All team members are fully experienced.

perfectprepmeals
United Kingdom
About 1 year using the app
Zapiet replied October 21, 2021

Hi there,

Thank you for taking the time to leave a review. It was great assisting you and we are pleased that we were able to get your store up and running the way you needed 🙂

Should you need any further assistance, please don't hesitate to contact us again,🙂

Thanks,
Chloé

March 19, 2020

Always great support from the team at zapiet! the app works great for us allowing are local customers to shop online and avoid shipping costs

Lifestyles Coffee
Canada
About 1 year using the app
June 3, 2020

I am a web developer helping my client, who runs a local bakery, switch over to Shopify. This app has all of the features we needed for local delivery and pickups. I had an issue with the maximum radius not working and Aaron at customer support helped me out. Even though customer support is only through email, Aaron got back to me within 24 hours AND it was on a weekend. (Thanks!)

One thing I have to say is that it is a bit tricky to set up, but the app company Zapiet seems to be updating the app consistently and I am hopeful that this is a great fit for the bakery. We are launching this week!

Sugar Refined
United States
About 1 year using the app
December 19, 2023

Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!

Rococo Floral co.
United States
About 1 year using the app
Zapiet replied December 21, 2023

Hi there,

Thank you for taking the time to leave a review

It was lovely chatting with you and getting your local delivery working with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

October 7, 2019

Amazing Customer Service, Support and Product. We love how we can set up our cart page for customers to choose from Pick Up, Delivery and Shipping. We were able to customize what each options can do. Amazing App, and even a better group of people to work with.

Pinky's Iron Doors
United States
About 1 year using the app
July 12, 2022

I used this app to help me solve a problem with our Website and Jessica who was helping me, saved my day! Thank you very much, for all the support!

Gelupo
United Kingdom
About 1 year using the app
April 22, 2021

We have been with this app since the beginning of COVID. It definitely had its challenges with the influx of users, but a year later, it now has a chat and is much easier to access help. They even customized some things for us, which is great (like a colour button)

Steve and Dans Online Market
Canada
About 1 year using the app
Zapiet replied April 27, 2021

Hi Sabrina,

I'm happy to hear you have seen our app grow and I'm happy you could grow alongside us.

We really appreciate all our Merchants' feedback so we can constantly improve the app.

Please do not hesitate to reach out should you need anything else!

Have a lovely day,

Flora

August 30, 2018

Setup is easy and I needed a custom install on my theme which they did in less than a few hours. Highly recommend!

Upward Mobile Llc
United States
About 1 year using the app
June 9, 2018

Great App and must for Shopify!

Nvbdemo
United States
About 1 year using the app
June 9, 2021

The app is fantastic, the service is even better. It is vital to have a team you can trust when you own a small business. They are top notch!

Order Maine Lobster
United States
About 1 year using the app
Zapiet replied June 16, 2021

Hi there,

Thanks for your lovely review! We're here for you :)

Best wishes,

Bogi