Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,671)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

September 6, 2022

This app has addressed a problem we have been struggling with for years. It has a good balance between usability and functionality, and support has been prompt and effective (Shout out to Lisa!). Would recommend to merchants with delivery restrictions.

Prime Range Fresh
New Zealand
About 1 year using the app
Zapiet replied September 7, 2022

Hi Ben,

It was a pleasure working with you in setting up our Store Pickup + Delivery app according to your wishes and needs. We are always happy to assist if you have any further questions!

Cheers,

Lisa

March 6, 2015

Awesome app with fantastic customer support from Andy. A great point of difference for brick & mortar stores against pure play online retailers.

New Generation Clothing
Australia
About 1 year using the app
August 3, 2021

Not only is the app great, but the support is the best we've received from any Shopify app developer. They were incredibly quick to respond to any and all questions with helpful solutions.

Superkind Cookies
United States
About 1 year using the app
Zapiet replied August 6, 2021

Hi,

Thank you for your lovely review! It makes the team's day to get compliments on our support :) Just happy we could help!

Best wishes,

Bogi

February 6, 2019

This app has change my business!
Is so easy to implement and so easy for customers to complete there orders.
Mercadillo (www.mercadillo.pe) use it to provide three different shipping solutions for our customers.
Also, the Zapiet team is always available and they can resolve any questions you might have with the app.
Totally recommended!

Mercadillo
Peru
About 1 year using the app
Edited February 12, 2020

Zapiet is an amazing app! My store makes a lot more sense now with their feature and no other app offers this customization and features, zapiet has. 100% recommend!

sample student essentials
United Kingdom
About 1 year using the app
Edited October 20, 2021

Excellent support service is given by the team. Highly Recommend....!!!!! All team members are fully experienced.

perfectprepmeals
United Kingdom
About 1 year using the app
Zapiet replied October 21, 2021

Hi there,

Thank you for taking the time to leave a review. It was great assisting you and we are pleased that we were able to get your store up and running the way you needed 🙂

Should you need any further assistance, please don't hesitate to contact us again,🙂

Thanks,
Chloé

March 19, 2020

Always great support from the team at zapiet! the app works great for us allowing are local customers to shop online and avoid shipping costs

Lifestyles Coffee
Canada
About 1 year using the app
June 3, 2020

I am a web developer helping my client, who runs a local bakery, switch over to Shopify. This app has all of the features we needed for local delivery and pickups. I had an issue with the maximum radius not working and Aaron at customer support helped me out. Even though customer support is only through email, Aaron got back to me within 24 hours AND it was on a weekend. (Thanks!)

One thing I have to say is that it is a bit tricky to set up, but the app company Zapiet seems to be updating the app consistently and I am hopeful that this is a great fit for the bakery. We are launching this week!

Sugar Refined
United States
About 1 year using the app
October 7, 2019

Amazing Customer Service, Support and Product. We love how we can set up our cart page for customers to choose from Pick Up, Delivery and Shipping. We were able to customize what each options can do. Amazing App, and even a better group of people to work with.

Pinky's Iron Doors
United States
About 1 year using the app
July 12, 2022

I used this app to help me solve a problem with our Website and Jessica who was helping me, saved my day! Thank you very much, for all the support!

Gelupo
United Kingdom
About 1 year using the app