Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

December 5, 2023

Great app with excellent support team who are always fast!
Would recommend

Les Poissonneries Odessa
Canada
About 1 year using the app
Zapiet replied December 7, 2023

Hi Francois,

And thank you very much for taking the time to leave us a such as wonderful review.

I'm glad we were able to provide you with the help you needed and that your experience was such a positive one!

We will strive to continue to offer the best products and best support

Steph

July 26, 2018

That’s great To be able to force a given list of delivery date.
But more that the app itself We would like to thanks the very kind and reactive support behind.
They reply quickly and even we faced some minor issues they took the necessary actions in due time.
Thank you Team!

Fitme Foods
France
About 1 year using the app
February 9, 2016

This is the ideal app : easy to integrate and perfect for specific delivery needs such as limiting delivery districts and slots of time, that could be very interesting for foodtech websites.
In addition, the sales support was more than efficient, always available with useful explanations.
Furthermore, there are a lot of new features to be published since they work very hard in improving the app taking into account customers needs !

Cuizeen
France
About 1 year using the app
June 27, 2023

Getting some of this setup was a little tricky, but support was A++. This is a fantastic local delivery integration. Stephanie is a real expert on all the settings.

Private Label
United States
About 1 year using the app
Zapiet replied June 28, 2023

Hi Mikey,

And thank you for your kind words and awesome review!

I'm glad I was able to help you configure our app to fit your needs for the Roadie integration

If anything else comes up though, don't hesitate to reach out, we'll be there!

Steph

August 19, 2015

WOW! Absolutely exceptional customer service. Fast, friendly and very professional.

The help I got from the staff with the integration was faultless, they could not have been anymore professional and knowledgeable. This app does all it says and more.

I highly recommend this app, I could not operate without it.

Thank you to the staff for having service as great as the product.

Nicholas Seafood Online
Australia
About 1 year using the app
Edited March 14, 2022

SUPERB customer service by Klaudia! Helping me every step of the way! I really appreciate your patience and support!

Bespoke Bread
Singapore
About 1 year using the app
Zapiet replied August 18, 2021

Hi Karen,

Thank you so much for the wonderful review!
It was a pleasure assisting you and please feel free to jump back on chat any time 😊

Kindest regards,
Klaudia

August 3, 2016

Having a brick and mortar store, we needed to have store pick up and a shipping option available to our customers and the app allowed us to do just that in a simple effective way. The support was fantastic, very professional and timely. We ran into some trouble with the installation and Zapiets' support team tweaked the code to better match our theme. I would definitely recommend it.

Usa Baby
United States
About 1 year using the app
January 7, 2016

Great app! It's very flexible. I was able to customize for an unusual use case that has used to require complex and awkward workaround solutions. It's saved me a ton of time and significantly simplified the experience for my customers.

The support has been above and beyond - helpful, friendly, and responsive - even over the holidays.

Very highly recommended!

Heavenspotshop
United States
About 1 year using the app
December 14, 2016

Andy fixed my small implementation issue quickly and with no fuss. Great app and great service

Thx!

David

Expressing Beauty
Netherlands
About 1 year using the app
Edited March 8, 2016

Not only is this, by far, the best Local Delivery app in the app store---and you get Store Pickup with it!---support is absolutely excellent.

I tried two alternative apps, and this one has far and away the best features, and the best design both for customers and in the admin.

Don't waste your time with the other offerings currently available.

Mjecomm
United States
12 months using the app