Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,671)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

April 22, 2021

We have been with this app since the beginning of COVID. It definitely had its challenges with the influx of users, but a year later, it now has a chat and is much easier to access help. They even customized some things for us, which is great (like a colour button)

Steve and Dans Online Market
Canada
About 1 year using the app
Zapiet replied April 27, 2021

Hi Sabrina,

I'm happy to hear you have seen our app grow and I'm happy you could grow alongside us.

We really appreciate all our Merchants' feedback so we can constantly improve the app.

Please do not hesitate to reach out should you need anything else!

Have a lovely day,

Flora

August 30, 2018

Setup is easy and I needed a custom install on my theme which they did in less than a few hours. Highly recommend!

Upward Mobile Llc
United States
About 1 year using the app
December 19, 2023

Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!

Rococo Floral co.
United States
About 1 year using the app
Zapiet replied December 21, 2023

Hi there,

Thank you for taking the time to leave a review

It was lovely chatting with you and getting your local delivery working with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

June 9, 2018

Great App and must for Shopify!

Nvbdemo
United States
About 1 year using the app
June 9, 2021

The app is fantastic, the service is even better. It is vital to have a team you can trust when you own a small business. They are top notch!

Order Maine Lobster
United States
About 1 year using the app
Zapiet replied June 16, 2021

Hi there,

Thanks for your lovely review! We're here for you :)

Best wishes,

Bogi

July 26, 2018

That’s great To be able to force a given list of delivery date.
But more that the app itself We would like to thanks the very kind and reactive support behind.
They reply quickly and even we faced some minor issues they took the necessary actions in due time.
Thank you Team!

Fitme Foods
France
About 1 year using the app
December 5, 2023

Great app with excellent support team who are always fast!
Would recommend

Les Poissonneries Odessa
Canada
About 1 year using the app
Zapiet replied December 7, 2023

Hi Francois,

And thank you very much for taking the time to leave us a such as wonderful review.

I'm glad we were able to provide you with the help you needed and that your experience was such a positive one!

We will strive to continue to offer the best products and best support

Steph

February 9, 2016

This is the ideal app : easy to integrate and perfect for specific delivery needs such as limiting delivery districts and slots of time, that could be very interesting for foodtech websites.
In addition, the sales support was more than efficient, always available with useful explanations.
Furthermore, there are a lot of new features to be published since they work very hard in improving the app taking into account customers needs !

Cuizeen
France
About 1 year using the app
June 27, 2023

Getting some of this setup was a little tricky, but support was A++. This is a fantastic local delivery integration. Stephanie is a real expert on all the settings.

Private Label
United States
About 1 year using the app
Zapiet replied June 28, 2023

Hi Mikey,

And thank you for your kind words and awesome review!

I'm glad I was able to help you configure our app to fit your needs for the Roadie integration

If anything else comes up though, don't hesitate to reach out, we'll be there!

Steph

August 19, 2015

WOW! Absolutely exceptional customer service. Fast, friendly and very professional.

The help I got from the staff with the integration was faultless, they could not have been anymore professional and knowledgeable. This app does all it says and more.

I highly recommend this app, I could not operate without it.

Thank you to the staff for having service as great as the product.

Nicholas Seafood Online
Australia
About 1 year using the app