Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,669)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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The support team were really helpful and thorough in helping to resolve a cart issue recently. Would recommend them for their customer service. They truly go above and beyond!
OMG! What a life saver! The ability to let some products be shipped and some for local delivery is brilliant. You can select delivery schedules, cut off times and select the areas you deliver to. The customer service is INCREDIBLE. Ask for Bogi she is an absolute hero!
Hi Claudia!
It was great to work with you and I'm really pleased you found the setup session useful.
Thank you! Bogi
Update 2 (8/2020):
The Zapiet team has continued to make progress and improvements, increasing reliability and quality of service in the last few months, and we appreciate their commitment and assistance. Zapiet is certainly the best pickup/delivery system on Shopify I'm aware of!
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Update 1 (4/2020):
After 1 week of launching, noticing a large number of bugs:
1] dropped delivery orders
2] dispatched orders that remain unfulfilled in Shopify
3] widget doesn't dynamically update when cart items are added/removed
Support team unfortunately hasn't been responsive in getting these issues fixed and our operations team is suffering. Good luck.
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Love the Zapiet team & product. We were able to push out delivery + pickup service to our store in just a few days which really helped when the pandemic hit. The entire team is extremely helpful & supportive - this is the app to choose for adding pickup / delivery to your Shopify store.
Great service by the whole team! Always ready to solve issues and speedy service. Great app that has allowed clients to pivot their business quickly and efficiently.
Hello Juan,
Thank you for this lovely comment about our whole team.
We're happy and proud to help merchants run their business to their full potential!
Sandy
Support for this app is absolutely the BEST! Sam was wonderful and patiently resolved several issues I had during the initial installation.
The app itself is fabulous and does exactly what it promises to do. Customizing it is easy. If you have any minor glitches/questions along the way, you don't have to worry since the customer support will be there to help make it right. I would highly recommend it!!!
Needed help getting the discount codes for pickup/delivery working. Clemency provided excellent customer service and was able to fix the issues we were having. Very happy with this app!
Hi there,
Thank you so much for your kind words! It was a pleasure working with you and getting the pickup and delivery discount codes working :)
If you have any other questions, please do not hesitate to reach out!
Hope you have a great day,
Clemency
This app is awesome, so well designed and the support is brilliant - open to new ideas and cares about the customers. www.bvsydney.com
Clemency is super helpful!
Highly recommend other Shopify store admin to use Zapiet. The best Shopify pickup and delivery plug-in!
Hi there!
Thank you so much for taking the time to share your review :)
It was a pleasure working with you and getting you set up with our new rates function! If there is anything else we can help with, please do not hesitate to reach out.
Hoping you have a lovely day,
Clemency
This app is great, does what it says it will do enabling pickup times, delivery times, hourly slots, varying products with different preparation time. I want to specifically point out Ronan has been very helpful and deliberate in resolving the issues when there were incompatible app issues that caused scripts to appear. He went to the bottom of things to fix until it got solved. Thank you, highly recommended.
A wonderful app with amazing support. Exactly what we needed to offer shipping / pickup options on a certain set of products.